University of Exeter has published this notice through Delta eSourcing
Notice Summary |
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Title: | UOE/2016/046 - Provision of a Student Recruitment CRM system |
Notice type: | Contract Award Notice |
Authority: | University of Exeter |
Nature of contract: | Supplies |
Procedure: | Competitive Dialogue |
Short Description: | The provision of a Student Recruitment CRM system to support the vision for the Student Recruitment project is to provide a sector leading prospective student experience which maximises recruitment through optimised organisation structures, processes and systems which support recruitment activities for Home/EU and International UG, PGT and PGR students from pre-enquiry through to the 1st December census. The optimisation of student recruitment activities will promote more co-ordinated, strategically aligned and collaborative working as well as introduce better integrated leaner processes across the whole end to end student recruitment cycle leading to an enhanced student experience. Within this project, the CRM system project workstream aims to deliver the software solution that will aid full engagement with these prospective students while aligning with new processes and ways of working for our colleagues supporting student recruitment across the University. |
Published: | 26/06/2017 09:50 |
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Section I: Contracting Authority
I.1) Name, Addresses and Contact Point(s):
University of Exeter
Procurement Services,, Northcote House, The Queen's Drive, Exeter, EX4 4QJ, United Kingdom
Tel. +44 1392661000, Email: e.raddon@exeter.ac.uk
Contact: www.in-tendhost.co.uk/university of exeter
Main Address: www.exeter.ac.uk, Address of the buyer profile: www.in-tendhost.co.uk/universityofexeter
NUTS Code: UKK4
I.2) Joint procurement:
The contract involves joint procurement: No
In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
The contract is awarded by a central purchasing body: No
I.4)Type of the contracting authority:
Body governed by public law
I.5) Main activity:
Education
Section II: Object Of The Contract
II.1) Scope of the procurement
II.1.1) Title: UOE/2016/046 - Provision of a Student Recruitment CRM system
Reference number: UOE/2016/046
II.1.2) Main CPV code:
48000000 - Software package and information systems.
II.1.3) Type of contract: SUPPLIES
II.1.4) Short description: The provision of a Student Recruitment CRM system to support the vision for the Student Recruitment project is to provide a sector leading prospective student experience which maximises recruitment through optimised organisation structures, processes and systems which support recruitment activities for Home/EU and International UG, PGT and PGR students from pre-enquiry through to the 1st December census.
The optimisation of student recruitment activities will promote more co-ordinated, strategically aligned and collaborative working as well as introduce better integrated leaner processes across the whole end to end student recruitment cycle leading to an enhanced student experience.
Within this project, the CRM system project workstream aims to deliver the software solution that will aid full engagement with these prospective students while aligning with new processes and ways of working for our colleagues supporting student recruitment across the University.
II.1.6) Information about lots
This contract is divided into lots: No
II.1.7) Total value of the procurement (excluding VAT)
Value: 1,250,000
Currency:GBP
II.2) Description
II.2.2) Additional CPV code(s):
48445000 - Customer Relation Management software package.
II.2.3) Place of performance
Nuts code:
UKK4 - Devon
Main site or place of performance:
Devon
II.2.4) Description of the procurement: The University of Exeter is looking for a Student Recruitment CRM system to support us in the following areas, with Enquiry management a primary focus.
II.2.5) Award criteria:
Quality criterion - Name: Technical / Weighting: 60
Cost criterion - Name: Commercial / Weighting: 40
II.2.11) Information about options
Options: No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No
II.2.14) Additional information: Not Provided
Section IV: Procedure
IV.1) Description
IV.1.1)Type of procedure: Competitive Dialogue
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement: No
IV.1.6) Information about electronic auction
An electronic auction has been used: No
IV.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJEU: 2016/S 235-428088
IV.2.9) Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice: No
Section V: Award of contract
Award Of Contract (No.1)
Contract No: Not Provided
Lot Number: Not Provided
Title: Not Provided
A contract/lot is awarded: Yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract: 12/06/2017
V.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: Not Provided
Number of tenders received from tenderers from other EU Member States: Not Provided
Number of tenders received from tenderers from non-EU Member States: Not Provided
Number of tenders received by electronic means: Not Provided
V.2.3) Name and address of the contractor
The contract has been awarded to a group of economic operators: No
Contractor (No.1)
Pythagoras Communications Ltd
Maidenhead, United Kingdom
NUTS Code: UKJ11
The contractor is an SME: No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: Not Provided
Total value of the contract/lot: 758,403
Currency: GBP
V.2.5) Information about subcontracting
The contract is likely to be subcontracted: No
Section VI: Complementary information
VI.3) Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of bidders will be based solely on the criteria set out for the procurement.
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VI.4) Procedures for review
VI.4.1) Review body
University of Exeter
Procurement Services, Finance Services, Northcote House, The Queen's Drive, Exeter, EX44QJ, United Kingdom
Tel. +44 1392661000, Email: procurement@exeter.ac.uk
Internet address: http://www.exeter.ac.uk/finance/procurement/
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures: Not Provided
VI.4.4) Service from which information about the review procedure may be obtained
Not Provided
VI.5) Date of dispatch of this notice: 26/06/2017