Clarion Housing Group: Contract for the Servicing & Maintenance of Lifts and Other Lifting and Disabled Access Equipment

UK-London: Lift-maintenance services.
Section I: Contracting Authority
      I.1) Name and addresses
             Clarion Housing Group Limited
             Level 6, More London, Tooley Street, London, SE1 2DA, United Kingdom
             Email: Clarion.Tenders@ClarionHg.com
             Main Address: https://www.clarionhg.com/, Address of the buyer profile: https://www.delta-esourcing.com/
             NUTS Code: UKI
      I.2) Joint procurement
      The contract involves joint procurement: No.
      In the case of joint procurement involving different countries, state applicable national procurement law: Not provided       
      The contract is awarded by a central purchasing body: No.
      I.3) Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.delta-esourcing.com/
      Additional information can be obtained from: the abovementioned address
      Tenders or requests to participate must be sent electronically via https://www.delta-esourcing.com to the abovementioned address       
      Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: Not provided
      I.4) Type of the contracting authority
            Other type:: Registered Provider of Social Housing
      I.5) Main activity
            Housing and community amenities

Section II: Object
II.1) Scope of the procurement
      II.1.1) Title: Contract for the Servicing & Maintenance of Lifts and Other Lifting and Disabled Access Equipment       
      Reference Number: 2390
      II.1.2) Main CPV Code:
      50750000 - Lift-maintenance services.

      II.1.3) Type of contract: SERVICES
      II.1.4) Short description: Clarion Housing procurement for the Servicing and Maintenance of Passenger lifts, communal installations, stair lifts and other lifting and disabled access equipment. This procurement covers lifts and Disabled Access Equipment within the Ex-Circle Stock only, providing scheduled maintenance, replacement components and repairs up to the value of £300 (excluding VAT.) Clarion Housing is seeking to award the contract to a supplier for the goods and/or services.       
      II.1.5) Estimated total value:
      Value excluding VAT: 6,850,000       
      Currency: GBP
      II.1.6) Information about lots:
      This contract is divided into lots: Yes       
      Tenders may be submitted for: One lot only
      Maximum number of lots that may be awarded to one tenderer: 2
      The contracting authority reserves the right to award contracts combining the following lots or groups of lots: The authority will only permit one (1) supplier to be awarded a maximum of two (2) Lot This decision will be based on the overall most economically advantageous combination to the Authority. Further details are provided in the procurement documents.

II.2) Description
II.2) Description Lot No. 1
      
      II.2.1) Title: North (include SW England) & East England       
      Lot No: 1       
      II.2.2) Additional CPV codes:
      33192600 - Lifting equipment for health care sector.
      44115600 - Stairlifts.
      
      II.2.3) Place of performance:
      UK UNITED KINGDOM
      
      II.2.4) Description of procurement: The Service relates to the following:
Passenger lifts, Stairlifts and other lifting equipment:
The passenger lift and individual lift servicing and breakdown repair contractor (‘the service provider’) will be responsible for providing a comprehensive passenger lift and individual lift servicing and breakdown repair service to all installations covered by this contract.
The service will include the inspection and servicing of installations and appliances, the diagnosis and repair of faults (including any associated electrical or building work) and the provision of a complete 24 hour emergency service outside nor-mal working hours every day of the year.
The emergency service must be provided 365 days per year (366 days in a leap year).
Clarion Housing employs other service providers to carry out other repairs and maintenance work. The service provider will be expected to work with and support these other service providers where necessary.
Clarion Housing is seeking to appoint a service provider that has a proven track record of delivering passenger lift servicing and breakdown repair services of the highest quality in resident focused environments. Service providers need to demonstrate that they are using the latest technology to ensure that they operate very efficiently and are able to provide services that are very good value for money. They will be required to interface their management software with Clarion Housing’s management system, Promaster 4. They must also demonstrate that they are pro-curing materials effectively and efficiently.
We are keen to work with the service provider to explore what preventative maintenance could be carried out to reduce the demand for breakdown repairs.
The price framework shall provide for a fixed fee per site for servicing and planned maintenance with a schedule of rates for repair, replacements or renewal.
The servicing and maintenance of passenger & stair lifts in the ex Circle stock is across 3 regions. The number of lifts is likely to increase over the coming years as provision of lifts will be an integral part of a majority of the new development pipeline. The Development team will be engaged during the mobilisation period.
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 1,240,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 24       
      This contract is subject to renewal: Yes       
      Description of renewals: The option of one (1) extension of two (2) years
      
      II.2.10) Information about variants:
      Variants will be accepted: No
      II.2.11) Information about options:
      Options:       Yes             
      Description of options: The option of one (1) extension of two (2) years
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: The estimated total contract value is based on: the initial contract term of 24 months, the optional extension of 24 months, the potential to include other properties from contracts (e.g. where contracts fail or unexpectedly end), the potential to add additional properties within the contract area and the potential for the service provider to install new installations in emergency situations.       
II.2) Description Lot No. 2
      
      II.2.1) Title: North London       
      Lot No: 2       
      II.2.2) Additional CPV codes:
      33192600 - Lifting equipment for health care sector.
      44115600 - Stairlifts.
      
      II.2.3) Place of performance:
      UKI LONDON
      
      II.2.4) Description of procurement: The Service relates to the following:
Passenger lifts, Stairlifts and other lifting equipment:
The passenger lift and individual lift servicing and breakdown repair contractor (‘the service provider’) will be responsible for providing a comprehensive passenger lift and individual lift servicing and breakdown repair service to all installations covered by this contract.
The service will include the inspection and servicing of installations and appliances, the diagnosis and repair of faults (including any associated electrical or building work) and the provision of a complete 24 hour emergency service outside nor-mal working hours every day of the year.
The emergency service must be provided 365 days per year (366 days in a leap year).
Clarion Housing employs other service providers to carry out other repairs and maintenance work. The service provider will be expected to work with and support these other service providers where necessary.
Clarion Housing is seeking to appoint a service provider that has a proven track record of delivering passenger lift servicing and breakdown repair services of the highest quality in resident focused environments. Service providers need to demonstrate that they are using the latest technology to ensure that they operate very efficiently and are able to provide services that are very good value for money. They will be required to interface their management software with Clarion Housing’s management system, Promaster 4. They must also demonstrate that they are pro-curing materials effectively and efficiently.
We are keen to work with the service provider to explore what preventative maintenance could be carried out to reduce the demand for breakdown repairs.
The price framework shall provide for a fixed fee per site for servicing and planned maintenance with a schedule of rates for repair, replacements or renewal.
The servicing and maintenance of passenger & stair lifts in the ex Circle stock is across 3 regions. The number of lifts is likely to increase over the coming years as provision of lifts will be an integral part of a majority of the new development pipeline. The Development team will be engaged during the mobilisation period.
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 3,280,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 24       
      This contract is subject to renewal: Yes       
      Description of renewals: The option of one (1) extension of two (2) years
      
      II.2.10) Information about variants:
      Variants will be accepted: No
      II.2.11) Information about options:
      Options:       Yes             
      Description of options: The option of one (1) extension of two (2) years
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: The estimated total contract value is based on: the initial contract term of 24 months, the optional extension of 24 months, the potential to include other properties from contracts (e.g. where contracts fail or unexpectedly end), the potential to add additional properties within the contract area and the potential for the service provider to install new installations in emergency situations.       
II.2) Description Lot No. 3
      
      II.2.1) Title: South England & South London       
      Lot No: 3       
      II.2.2) Additional CPV codes:
      33192600 - Lifting equipment for health care sector.
      44115600 - Stairlifts.
      
      II.2.3) Place of performance:
      UKJ SOUTH EAST (ENGLAND)
      
      II.2.4) Description of procurement: The Service relates to the following:
Passenger lifts, Stairlifts and other lifting equipment:
The passenger lift and individual lift servicing and breakdown repair contractor (‘the service provider’) will be responsible for providing a comprehensive passenger lift and individual lift servicing and breakdown repair service to all installations covered by this contract.
The service will include the inspection and servicing of installations and appliances, the diagnosis and repair of faults (including any associated electrical or building work) and the provision of a complete 24 hour emergency service outside nor-mal working hours every day of the year.
The emergency service must be provided 365 days per year (366 days in a leap year).
Clarion Housing employs other service providers to carry out other repairs and maintenance work. The service provider will be expected to work with and support these other service providers where necessary.
Clarion Housing is seeking to appoint a service provider that has a proven track record of delivering passenger lift servicing and breakdown repair services of the highest quality in resident focused environments. Service providers need to demonstrate that they are using the latest technology to ensure that they operate very efficiently and are able to provide services that are very good value for money. They will be required to interface their management software with Clarion Housing’s management system, Promaster 4. They must also demonstrate that they are pro-curing materials effectively and efficiently.
We are keen to work with the service provider to explore what preventative maintenance could be carried out to reduce the demand for breakdown repairs.
The price framework shall provide for a fixed fee per site for servicing and planned maintenance with a schedule of rates for repair, replacements or renewal.
The servicing and maintenance of passenger & stair lifts in the ex Circle stock is across 3 regions. The number of lifts is likely to increase over the coming years as provision of lifts will be an integral part of a majority of the new development pipeline. The Development team will be engaged during the mobilisation period.
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 2,330,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 24       
      This contract is subject to renewal: Yes       
      Description of renewals: The option of one (1) extension of two (2) years
      
      II.2.10) Information about variants:
      Variants will be accepted: No
      II.2.11) Information about options:
      Options:       Yes             
      Description of options: The option of one (1) extension of two (2) years
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: The estimated total contract value is based on: the initial contract term of 24 months, the optional extension of 24 months, the potential to include other properties from contracts (e.g. where contracts fail or unexpectedly end), the potential to add additional properties within the contract area and the potential for the service provider to install new installations in emergency situations.       


Section III: Legal, Economic, Financial And Technical Information
   III.1) Conditions for participation
      III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
      List and brief description of conditions:          
      As stated in the procurement documents    
      III.1.2) Economic and financial standing          
      Selection criteria as stated in the procurement documents       
      List and brief description of selection criteria:       
      Not Provided    
      Minimum level(s) of standards possibly required (if applicable) :       
      Not Provided    
      III.1.3) Technical and professional ability    
      Selection criteria as stated in the procurement documents
      List and brief description of selection criteria:       
      Not Provided      
      Minimum level(s) of standards possibly required (if applicable) :          
      Not Provided   
      III.1.5) Information about reserved contracts (if applicable)   
      The contract is reserved to sheltered workshops and economic operators aiming at the social and professional integration of disabled or disadvantaged persons: No       
      The execution of the contract is restricted to the framework of sheltered employment programmes: No    
      
   III.2) Conditions related to the contract
      III.2.1) Information about a particular profession          
      Execution of the service is reserved to a particular profession    
      Reference to the relevant law, regulation or administrative provision:          
      as stated in the procurement documents    
      III.2.2) Contract performance conditions       
      Contract Performance Conditions as stated in the procurement documents          
      III.2.3) Information about staff responsible for the performance of the contract
      Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract: No

Section IV: Procedure
   IV.1) Description OPEN
      IV.1.1) Type of procedure: Open   
   
   IV.1.3) Information about a framework agreement or a dynamic purchasing system    
         The procurement involves the establishment of a framework agreement - NO    
         In the case of framework agreements justification for any duration exceeding 4 years: Not Provided    
   
   
   IV.1.6) Information about electronic auction:
      An electronic auction will be used: No
      Additional information about electronic auction: Not provided
   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: No       
   IV.2) Administrative information
      IV.2.1) Previous publication concerning this procedure:
         Notice number in the OJ S: Not provided       
      IV.2.2) Time limit for receipt of tenders or requests to participate
       Date: 03/04/2017 Time: 12:00
            
      IV.2.4) Languages in which tenders or requests to participate may be submitted: English,       
      IV.2.6) Minimum time frame during which the tenderer must maintain the tender:
         Duration in month(s): 6
      
      IV.2.7) Conditions for opening of tenders:
         Date: 03/04/2017
         Time: 12:00
      

Section VI: Complementary Information
   VI.1) Information about recurrence
   This is a recurrent procurement: Yes    
   Estimated timing for further notices to be published: 01/01/2019 or 01/01/2021 if extension option taken
   VI.2) Information about electronic workflows
   Electronic ordering will be used Yes       
   Electronic invoicing will be accepted Yes       
   Electronic payment will be used Yes       
   VI.3) Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=242261606
   VI.4) Procedures for review
   VI.4.1) Review body:
             Royal Courts of Justice
       Strand, London, WCA 2LL, United Kingdom
       Internet address: https://www.justice.gov.uk/
   VI.4.2) Body responsible for mediation procedures:
             Royal Courts of Justice
          Strand, London, WC21 2LL, United Kingdom
          Internet address: https://www.justice.gov.uk/
   VI.4.3) Review procedure
   Precise information on deadline(s) for review procedures:    
    Not Provided    
   VI.4.4) Service from which information about the lodging of appeals may be obtained:
          Crown Commercial Service
       Roseberry Court, Norwich, NR7 0HS, United Kingdom
       Internet address: https://www.gov.uk/government/organisations/crown-commercial-service
   VI.5) Date Of Dispatch Of This Notice: 02/03/2017

Annex A