Brent Housing Partnership Ltd: UK-Brent: Warden Services Framework

UK-London: Public security, law and order services.

Section I: Contracting Authority
   Title: UK-London: Public security, law and order services.
   I.1)Name, Addresses And Contact Point(s)
      Brent Housing Partnership Ltd
      Brent Civic Centre, Engineers Way, Wembley, London, HA9 0FJ, United Kingdom
      Tel. +44 2089372299, Email: procurement@bhphousing.co.uk, URL: http://www.bhphousing.co.uk/
      Contact: procurement@bhphousing.co.uk, Attn: Procurement
   
   I.2)Type Of Purchasing Body
      Not Provided      
      
Section II: Object Of The Contract
   II.1)Description
      II.1.1)Title attributed to the contract by the contracting authority/entity: UK-Brent: Warden Services Framework
      II.1.2)Short description of the contract or purchase:
      Public security, law and order services. Public security services. Compulsory social security services. Brent Housing Partnership (BHP) is an arms length management organisation wholly owned by and managing homes on behalf of, Brent Council. BHP currently manages a contracted out security services which comprises Reception Wardens in 9 Tower blocks and an 8-person mobile Neighbourhood Warden Service covering the rest of the borough. Service ObjectivesOur Service Objectives are as follows:•To develop and maintain an effective Neighbourhood and reception Warden Service•To work to reduce ASB, crime, disorder and environmental issues by working with key partners to improve the quality of life for residents. This will include engaging youths in diversionary activities and promoting community Safety.•To provide a rapid response to incidents of anti- social behaviour and low level crime•To provide reassurance and deterrence by providing a high visibility and uniformed patrols•To reduce the fear of crime and disorder among residents and improve perception of the area•To help build sustainable communities and foster social inclusion•To establish links with the community to exchange information and local knowledge•To support and assist law enforcement and other agencies involved in the local community•To improve overall satisfaction with the environmental condition of the area•To provide a signposting service directing people with various problems or concerns to the most appropriate agency to promote good citizenship•To provide assistance and support whenever required to vulnerable and elderly residents.•Respond to incidents and provide professional witness services and representation at court•Foster Community relations through excellent customer service to residents•Collate and provide information for applications for Antisocial Behaviours Orders and Acceptable Behaviour Contract•Interact with local community groups and participate in community events•Provide diversionary activities for local youth (where funding is available)•Access control to Tower Blocks by Reception Wardens•Block Security through Reception Wardens•Report health and safety repairs in blocks•CCTV monitoring •Issue verbal and written warnings regarding noise issues •Liaise and / or mediate between households on noise matters•Identify potential for ‘ordinary domestic noise’ •Observe noise from affected property for at least 10 minutes then write a simple statement which would escalate case up list of NCT priorities for action•Make referrals to regulatory services where noise nuisance is a persistent problem•Make distinction between noise nuisance and antisocial behaviour •Attend case conferences as organised by NCT_BHPThe responsibilities of the Neighbourhood Wardens will be substantially different from those of the Reception Wardens. Their respective duties are listed separately in this Specification. There are however some common elements which are detailed under General Responsibilities.BHP Warden Service’s main priorities are to reduce anti-social behaviour. They are expected to be the ‘eyes and ears’ of the community, providing a visible uniformed presence on the streets. We aim to make people feel safer, deter crime, tackle anti-social behaviour and improve the environment.Details of the AccreditationThe Neighbourhood Wardens will have the powers:•to require the name and address of a person whom an accredited person has reason to believe has committed a ‘relevant offence’ (such as causing injury, alarm or distress to any other person or the loss or damage to any person’s property, or the relevant Fixed Penalty Offence)•To require the name and address of a person acting in an anti-social manner•To require persons drinking in a designated place to surrender alcohol and to dispose of any alcohol surrendered•To require persons aged under - 18 to surrender alcohol and to dispose of any alcohol surrendered•To seize tobacco from a person aged under- 16 and to dispose of itAll these powers fall within section 46 of the Police Reform Act 2002 and are not over and above those in use by Police Community Support Officers in Brent.
      
      II.1.3)Common procurement vocabulary:
      75240000 - Public security, law and order services.
      
      75241000 - Public security services.
      
      75300000 - Compulsory social security services.
      
      
Section IV: Procedure
   IV.1) Type of Procedure
      IV.1.1)Type of procedure (as stated in the original notice): Restricted       
   IV.2)Administrative Information
      IV.2.1)File reference number attributed by the contracting authority/entity: Not Provided      
      IV.2.2)Notice reference for electronically submitted notice
         Original Notice sent via: OJS eSender

         Notice Reference: 2014 - 143630
      IV.2.3)Notice to which this publication refers: Not Provided      
      IV.2.4)Date of dispatch of the original Notice: 08/10/2014
      
Section VI: Complementary Information
   1: Complementary Information
      VI.1)This notice involves: Correction


      VI.3)Information to be corrected or added
         VI.3.1) Modification of original information submitted by the contracting authority
         VI.3.2) In the corresponding tender documents

         VI.3.3)Text to be corrected in the original notice:

         VI.3.4)Dates to be corrected in the original notice: Not Provided

         VI.3.5)Addresses and contact points to be corrected:
            Not Provided
            
         VI.3.6)Text to be added in the original notice: Not Provided
      VI.4)Other additional information:      
      The contracting authority considers that this contract may be suiitable for economic operators that are smaller medium enterprises (SME's). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of most economically advantageous tender. Brent Housing Partnership (BHP) is an arms length management organisation wholly owned by and managing homes on behalf of Brunt Council. BHP currently manages a contracted out security service which includes Reception Wardens in 9 Tower blocks working for 10 hours a day and an 8-person mobile neighbourhood warden service covering the rest of the borough working for 9 hours a day. Warden Service count:•Reception Wardens = 9 (Covering 9 Blocks) 7 Days a week•Mobile Wardens = 8 (Covering the Borough of Brent) 7 Days a week•Foot Wardens = 2 (Covering the South Kilburn Estate) 7 Days a week, BHP’s warden service’s main priority is to reduce anti-social behaviour. They are expected to be the ‘eyes and ears’ of the community, providing a visible uniformed presence on the streets. We aim to make people feel safer, deter crime, tackle anti-social behaviour and improve the environment. By patrolling our estates, offering reassurances and acting as a deterrent, working pro-actively with partner agencies such as the Police, Victim Support and Brent’s Drugs and Alcohol team. Residents can report incidents of noise and anti-social behaviour direct to the contractor who would then dispatched the relevant response team Details of the AccreditationThe Neighbourhood Wardens will have the powers:•to require the name and address of a person whom an accredited person has reason to believe has committed a ‘relevant offence’ (such as causing injury, alarm or distress to any other person or the loss or damage to any person’s property, or the relevant Fixed Penalty Offence)•to require the name and address of a person acting in an anti-social manner•to require persons drinking in a designated place to surrender alcohol and to dispose of any alcohol surrenderedAll these powers fall within section 46 of the Police Reform Act 2002 and are not over and above those in use by Police Community Support Officers in Brent. Financial RequirementsThe Warden Services operation is approximately valued at £1.07miilion a year. In order to be considered for the first call-off, (the mobile service across the Borough except for South Kilburn) the service provider will need to have a turnover of at least 3.2 Million a year. NB Security Services are not subject to the full weight of the Public Contract Regulations 2006. This is a voluntary OJEU notice.***THE PQQ IS SHOWING AS AN OPENING OF30TH SEPTEMBER THIS WAS NEVER THE CASE, PQQ SUBMITTED 8TH OCTOBER***
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=115454457
GO-2014108-PRO-6073946 TKR-2014108-PRO-6073945

      VI.5)Date of dispatch: 08/10/2014