Essex Police, Fire and Crime Commissioner Fire and Rescue Authority has published this notice through Delta eSourcing
| Notice Summary |
|---|
| Title: | GB-Witham: ECFRS00381 IT Service Management Software |
| Notice type: | Competitive Contract Award Notice |
| Authority: | Essex Police, Fire and Crime Commissioner Fire and Rescue Authority |
| Nature of contract: | Not applicable |
| Procedure: | Not applicable |
| Short Description: | |
| Published: | 05/08/2025 14:14 |
View Full Notice
1. Title: GB-Witham: ECFRS00381 IT Service Management Software
2. Awarding Authority:
Essex Police, Fire & Crime Commissioner Fire & Rescue Authority
Kelvedon Park, Rivenhall, Witham, CM8 3HB, United Kingdom
Tel. 01376576000, Email: contracts@essex-fire.gov.uk, URL: http://www.essex-fire.gov.uk
Attn: Procurement
3. Contract Type: Services
Sub Type: Computer and related services.
4. Description: IT software package. IT software package. Purchase agreement for the IT Service Management software "Fresh Service". Contract award notice for the license of a "SaaS" Software as a Service hosted solution awarded via the Crown Commercial Service RM1557.14 G-Cloud 14 Lot 2 Cloud Software framework. The contract is for a period of 3 years with an option to extend for a further 1 year.
5. CPV Codes:
48517000 - IT software package.
6. NUTS Codes :
UKH3 - Essex
7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: Essex,
8. Reference Attributed by the Awarding Authority: FIRE0754
9. Awarded to:
Freshworks Inc
National ID: 331218825, 2950 South Delaware Street, Suite 201, San Mateo, 94403, United States
Tel. 8081698824, Email: sales@freshworks.com, URL: freshworks.com
Contact: Sales, Attn: Sales
Value Cost: 135,972
Is Awardee likely to subcontract?: No Awarded to SME?: No
10. Date of Contract Award: 30/05/2025
11. Number of Tenders Received: 1
12. Other Information:
Other Information: To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=970651983 TKR-202585-PRO-31700653
Suitable for VCO: No
Period of Work Start date: 16/06/2025
Period of Work End date: 16/06/2028