Borough Council of King's Lynn & West Norfolk: Housing Support Services

UK-King's Lynn: Housing services.

Section I: Contracting Authority

   I.1) Name, Addresses and Contact Point(s):
       Borough Council of King's Lynn & West Norfolk, E07000146
       Kings Court, Chapel Street, King's Lynn, PE30 1EX, United Kingdom
       Tel. +44 1553616200, Email: procurementtenders@west-norfolk.gov.uk
       Main Address: https://www.west-norfolk.gov.uk, Address of the buyer profile: https://www.west-norfolk.gov.uk
       NUTS Code: UKH16

   I.2) Joint procurement:
      The contract involves joint procurement: No          
      In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
      The contract is awarded by a central purchasing body: No

   I.4)Type of the contracting authority:
      Regional or local authority

   I.5) Main activity:
      General public services

Section II: Object Of The Contract

   II.1) Scope of the procurement

      II.1.1) Title: Housing Support Services            
      Reference number: BCKLWN339

      II.1.2) Main CPV code:
         70333000 - Housing services.
            EA09-9 - For homeless


      II.1.3) Type of contract: SERVICES

      II.1.4) Short description: The Borough Council of Kings Lynn and West Norfolk is committed to ending homelessness, person by person. It is about to launch its new Homelessness and Rough Sleeping Strategy, which outlines the steps that the Council (and its partners) should take to work towards this aim. The Council also intends to let a contract for an Early Intervention and Prevention Support Service that will support households (who may have children) at risk of homelessness predominantly (but not exclusively) from private rented accommodation and those living with family and friends who are at risk of homelessness. This support is intended to be short term and may assist people to access settled accommodation or (where appropriate) sustain their current accommodation. This should reduce the Council’s reliance on temporary accommodation and positively affect individuals’ wellbeing. The service should complement existing homelessness prevention services commissioned in the borough. The services will work across King’s Lynn and West Norfolk and will support people to access and maintain suitable, safe accommodation. The Council is open to creative ideas as to how the service(s) could be delivered and how you could bring any added value to these services. The tender has been split into two lots, one for a Intensive Homelessness Support Service and the other a Early Intervention and Prevention Support Service. Bids can be made for one or both lots.

      II.1.6) Information about lots
         This contract is divided into lots: Yes
                  
      II.1.7) Total value of the procurement (excluding VAT)
          Value: 453,960
                  
         Currency:GBP            

   II.2) Description (lot no. 1)
   

      II.2.1) Title:Intensive Homelessness Support Service   
      Lot No:1

      II.2.2) Additional CPV code(s):
            70333000 - Housing services.
               EA09-9 - For homeless


      II.2.3) Place of performance
      Nuts code:
      UKH16 - North and West Norfolk
   
      Main site or place of performance:
      North and West Norfolk
             

      II.2.4) Description of the procurement: The Intensive Homelessness Support Service is intended to support service users with multiple and complex needs that includes but is not limited to substance misuse, mental health, offending history, and those who may be or have been rough sleeping. The service is designed for individuals whose housing needs have not yet been met sustainably, or who need support to maintain accommodation they may have obtained. The service will be required to provide a reactive outreach response to rough sleepers. However, the number of rough sleepers in King’s Lynn and West Norfolk are low, so most of the support will be provided to service users who have been accommodated in temporary accommodation, which would include welfare checks. The support will then continue with the service user (as necessary) into self-contained, settled accommodation.

      II.2.5) Award criteria:
      Quality criterion - Name: Response Times to Engage with Potential Service Users / Weighting: 10
      Quality criterion - Name: Method Statement 1 / Weighting: 40
      Quality criterion - Name: Method Statement Two / Weighting: 20
      Quality criterion - Name: Contract Implementation Plan and Management Structure / Weighting: 15
      Quality criterion - Name: Curriculum Vitae of personnel that will be actively working on the contract / Weighting: 10
      Quality criterion - Name: Case Studies / Weighting: 5
                  
      Price - Weighting: 0
            

      II.2.11) Information about options
         Options: Yes
         Description of these options:The Council reserves the right to exercise an option to extend the agreement by up to an additional 2 years following expiry of the initial term

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/PD495V73SC

   II.2) Description (lot no. 2)
   

      II.2.1) Title:Early Intervention and Prevention Support Service   
      Lot No:2

      II.2.2) Additional CPV code(s):
            70333000 - Housing services.


      II.2.3) Place of performance
      Nuts code:
      UKH16 - North and West Norfolk
   
      Main site or place of performance:
      North and West Norfolk
             

      II.2.4) Description of the procurement: This service is intended to provide low to medium level support to households including families, childless couples and single people to assist them in accessing and / or maintaining accommodation by providing short term support typically between 3 to 6 months. The households for this Lot are intended to be those households that require short term support to prevent them from becoming homeless and supporting them to access accommodation by intervening at the earliest opportunity with a focus on homelessness prevention. The service will emphasise preventing households from becoming homeless. This could be by supporting households being asked to leave by family / friends to prevent them from applying as homeless and instead exploring and assisting households to access alternative housing solutions.

      II.2.5) Award criteria:
      Quality criterion - Name: Demonstration of understanding and approach to support delivery of key outcomes of the strategy / Weighting: 15
      Quality criterion - Name: Method Statement 1 / Weighting: 40
      Quality criterion - Name: Method Statement Two / Weighting: 20
      Quality criterion - Name: Contract Implementation Plan / Weighting: 15
      Quality criterion - Name: Curriculum Vitae of personnel that will be actively working on the contract / Weighting: 10
                  
      Price - Weighting: 0
            

      II.2.11) Information about options
         Options: Yes
         Description of these options:The Council reserves the right to exercise an option to extend the agreement by up to an additional 2 years following expiry of the initial term

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: Not Provided


Section IV: Procedure

IV.1) Description

   IV.1.1)Type of procedure: Open


   IV.1.3) Information about a framework agreement or a dynamic purchasing system
      The procurement involves the establishment of a framework agreement: No       
      

   IV.1.6) Information about electronic auction
      An electronic auction has been used: No

   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

   IV.2.1) Previous publication concerning this procedure
       Notice number in the OJEU: 2024/S 000-033891
      
   

   IV.2.9) Information about termination of call for competition in the form of a prior information notice
      The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

   Contract No: Not Provided    
   Lot Number: 1    
   Title: Not Provided

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 18/02/2025

      V.2.2) Information about tenders
         Number of tenders received: 3
         Number of tenders received from SMEs: Not Provided          
         Number of tenders received from tenderers from other EU Member States: Not Provided          
         Number of tenders received from tenderers from non-EU Member States: Not Provided          
         Number of tenders received by electronic means: Not Provided

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             Purfleet Trust Resettlement Project (King's Lynn), 02854784
             Pathway House, Austin Fields, King's Lynn, PE30 1PH, United Kingdom
             NUTS Code: UKH16
            The contractor is an SME: Yes

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: 453,960          
         Total value of the contract/lot: 453,960
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         

Award Of Contract (No.2)

   Contract No: Not Provided    
   Lot Number: 2    
   Title: Early Intervention and Prevention Support Service

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 18/08/2025

      V.2.2) Information about tenders
         Number of tenders received: 4
         Number of tenders received from SMEs: Not Provided          
         Number of tenders received from tenderers from other EU Member States: Not Provided          
         Number of tenders received from tenderers from non-EU Member States: Not Provided          
         Number of tenders received by electronic means: Not Provided

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             Pan London Single Homeless Prevention Service Ltd, 11887278
             38 Seymour Street, London, W1H 7BP, United Kingdom
             NUTS Code: UKI
            The contractor is an SME: Yes

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: 302,640          
         Total value of the contract/lot: 302,460
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         
Section VI: Complementary information

   VI.3) Additional information: To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=943611159
   VI.4) Procedures for review

      VI.4.1) Review body
          Borough Council of Kings Lynn and West Norfolk
          Kings Court, Chapel Street, Kings Lynn, PE30 1EX, United Kingdom
          Tel. +44 1553616200

      VI.4.3) Review procedure
         Precise information on deadline(s) for review procedures: Not Provided

      VI.4.4) Service from which information about the review procedure may be obtained
          Borough Council of King's Lynn & West Norfolk
          Kings Court, Chapel Street, King's Lynn, PE30 1EX, United Kingdom
          Tel. +44 01553616200

   VI.5) Date of dispatch of this notice: 19/08/2025