Golden Lane Housing Limited has published this notice through Delta eSourcing
| Notice Summary |
|---|
| Title: | Repair, Maintenance and Associated Services |
| Notice type: | Contract Award Notice |
| Authority: | Golden Lane Housing Limited |
| Nature of contract: | Services |
| Procedure: | Restricted |
| Short Description: | Golden Lane Housing manages circa 1,429 homes (owned, managed and leasehold) across England, Wales and Northern Ireland. Tenders were invited to deliver planned investment works, compliance programme and servicing, responsive repairs, void works, estate services and out of hours (OOH) call handling service for a term of five years with the option to extend for two further periods of twenty four months up to a maximum of nine years in aggregate. The tender for repairs, maintenance and associated services was divided into four lots. Lot 1 - Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 1 Lot 2 - Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 2 Lot 3 - Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 3 Lot 4 - Out of Hours (OOH) Call Handling Service (All Regions) This contract award notice relates to Lot 4 - Out of Hours (OOH) Call Handling Service (All Regions). |
| Published: | 04/02/2025 12:09 |
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Section I: Contracting Authority
I.1) Name, Addresses and Contact Point(s):
Golden Lane Housing Limited, 8734
Parkway Four, Parkway Business Centre, Princess Road, Manchester, M14 7HR, United Kingdom
Tel. +44 7721649628, Email: joanne.keating@glh.org.uk
Contact: Joanne Keating
Main Address: www.glh.org.uk
NUTS Code: UK
I.2) Joint procurement:
The contract involves joint procurement: No
In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
The contract is awarded by a central purchasing body: No
I.4)Type of the contracting authority:
Body governed by public law
I.5) Main activity:
Housing and community amenities
Section II: Object Of The Contract
II.1) Scope of the procurement
II.1.1) Title: Repair, Maintenance and Associated Services
Reference number: GLH0012
II.1.2) Main CPV code:
50000000 - Repair and maintenance services.
II.1.3) Type of contract: SERVICES
II.1.4) Short description: Golden Lane Housing manages circa 1,429 homes (owned, managed and leasehold) across England, Wales and Northern Ireland. Tenders were invited to deliver planned investment works, compliance programme and servicing, responsive repairs, void works, estate services and out of hours (OOH) call handling service for a term of five years with the option to extend for two further periods of twenty four months up to a maximum of nine years in aggregate.
The tender for repairs, maintenance and associated services was divided into four lots.
Lot 1 - Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 1
Lot 2 - Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 2
Lot 3 - Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 3
Lot 4 - Out of Hours (OOH) Call Handling Service (All Regions)
This contract award notice relates to Lot 4 - Out of Hours (OOH) Call Handling Service (All Regions).
II.1.6) Information about lots
This contract is divided into lots: Yes
II.1.7) Total value of the procurement (excluding VAT)
Value: 87,000,000
Currency:GBP
II.2) Description (lot no. 1)
II.2.1) Title:Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 1
Lot No:1
II.2.2) Additional CPV code(s):
50000000 - Repair and maintenance services.
42500000 - Cooling and ventilation equipment.
44100000 - Construction materials and associated items.
44200000 - Structural products.
44400000 - Miscellaneous fabricated products and related items.
44600000 - Tanks, reservoirs and containers; central-heating radiators and boilers.
45100000 - Site preparation work.
45200000 - Works for complete or part construction and civil engineering work.
45300000 - Building installation work.
45400000 - Building completion work.
50500000 - Repair and maintenance services for pumps, valves, taps and metal containers and machinery.
50700000 - Repair and maintenance services of building installations.
51100000 - Installation services of electrical and mechanical equipment.
51300000 - Installation services of communications equipment.
51700000 - Installation services of fire protection equipment.
51800000 - Installation services of metal containers.
71300000 - Engineering services.
77200000 - Forestry services.
77300000 - Horticultural services.
90400000 - Sewage services.
90600000 - Cleaning and sanitation services in urban or rural areas, and related services.
90700000 - Environmental services.
90900000 - Cleaning and sanitation services.
92222000 - Closed circuit television services.
II.2.3) Place of performance
Nuts code:
UK - UNITED KINGDOM
Main site or place of performance:
UNITED KINGDOM
II.2.4) Description of the procurement: The typical activity under Lot 1 was to deliver a planned and responsive property repairs, investment and management service to Golden Lane Housing property assets in Region 1, currently includes within it approx. 744 homes. This figure may increase during the life of the contract.
The primary workstreams to be delivered through this contract are:
•Planned Investment Works;
•Compliance Programme and Servicing;
•Responsive Repairs (24/7, 365 days a year basis);
•Void Works (to achieve a letting standard);
•Estate Services (including grounds maintenance, trees, window cleaning and communal cleaning).
The geographic region covered by Lot 1 was detailed within the tender documents.
II.2.5) Award criteria:
Quality criterion - Name: Quality / Weighting: 60
Cost criterion - Name: Cost Submission / Weighting: 40
II.2.11) Information about options
Options: No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No
II.2.14) Additional information: Not Provided
II.2) Description (lot no. 2)
II.2.1) Title:Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 2
Lot No:2
II.2.2) Additional CPV code(s):
50000000 - Repair and maintenance services.
42500000 - Cooling and ventilation equipment.
44100000 - Construction materials and associated items.
44200000 - Structural products.
44400000 - Miscellaneous fabricated products and related items.
44600000 - Tanks, reservoirs and containers; central-heating radiators and boilers.
45100000 - Site preparation work.
45200000 - Works for complete or part construction and civil engineering work.
45300000 - Building installation work.
45400000 - Building completion work.
50500000 - Repair and maintenance services for pumps, valves, taps and metal containers and machinery.
50700000 - Repair and maintenance services of building installations.
51100000 - Installation services of electrical and mechanical equipment.
51300000 - Installation services of communications equipment.
51700000 - Installation services of fire protection equipment.
51800000 - Installation services of metal containers.
71300000 - Engineering services.
77200000 - Forestry services.
77300000 - Horticultural services.
90400000 - Sewage services.
90600000 - Cleaning and sanitation services in urban or rural areas, and related services.
90700000 - Environmental services.
90900000 - Cleaning and sanitation services.
92222000 - Closed circuit television services.
II.2.3) Place of performance
Nuts code:
UK - UNITED KINGDOM
Main site or place of performance:
UNITED KINGDOM
II.2.4) Description of the procurement: The typical activity under Lot 2 was to deliver a planned and responsive property repairs, investment and management service to Golden Lane Housing property assets in Region 2, currently includes within it approx. 383 homes. This figure may increase during the life of the contract.
The primary workstreams to be delivered through this contract are:
•Planned Investment Works;
•Compliance Programme and Servicing;
•Responsive Repairs (24/7, 365 days a year basis);
•Void Works (to achieve a letting standard);
•Estate Services (including grounds maintenance, trees, window cleaning and communal cleaning).
The geographic region covered by Lot 2 was detailed within the tender documents.
II.2.5) Award criteria:
Quality criterion - Name: Quality / Weighting: 60
Cost criterion - Name: Cost Submission / Weighting: 40
II.2.11) Information about options
Options: No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No
II.2.14) Additional information: Not Provided
II.2) Description (lot no. 3)
II.2.1) Title:Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 3
Lot No:3
II.2.2) Additional CPV code(s):
50000000 - Repair and maintenance services.
42500000 - Cooling and ventilation equipment.
44100000 - Construction materials and associated items.
44200000 - Structural products.
44400000 - Miscellaneous fabricated products and related items.
44600000 - Tanks, reservoirs and containers; central-heating radiators and boilers.
45100000 - Site preparation work.
45200000 - Works for complete or part construction and civil engineering work.
45300000 - Building installation work.
45400000 - Building completion work.
50500000 - Repair and maintenance services for pumps, valves, taps and metal containers and machinery.
50700000 - Repair and maintenance services of building installations.
51100000 - Installation services of electrical and mechanical equipment.
51300000 - Installation services of communications equipment.
51700000 - Installation services of fire protection equipment.
51800000 - Installation services of metal containers.
71300000 - Engineering services.
77200000 - Forestry services.
77300000 - Horticultural services.
90400000 - Sewage services.
90600000 - Cleaning and sanitation services in urban or rural areas, and related services.
90700000 - Environmental services.
90900000 - Cleaning and sanitation services.
92222000 - Closed circuit television services.
II.2.3) Place of performance
Nuts code:
UK - UNITED KINGDOM
Main site or place of performance:
UNITED KINGDOM
II.2.4) Description of the procurement: The typical activity under Lot 3 was to deliver a planned and responsive property repairs, investment and management service to Golden Lane Housing property assets in Region 3, currently includes within it approx. 302 homes. This figure may increase during the life of the contract.
The primary workstreams to be delivered through this contract are:
•Planned Investment Works;
•Compliance Programme and Servicing;
•Responsive Repairs (24/7, 365 days a year basis);
•Void Works (to achieve a letting standard);
•Estate Services (including grounds maintenance, trees, window cleaning and communal
cleaning).
The geographic region covered by Lot 3 was detailed within the tender documents.
II.2.5) Award criteria:
Quality criterion - Name: Quality / Weighting: 60
Cost criterion - Name: Cost Submission / Weighting: 40
II.2.11) Information about options
Options: No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No
II.2.14) Additional information: Not Provided
II.2) Description (lot no. 4)
II.2.1) Title:Out of Hours (OOH) Call Handling Service (All Regions)
Lot No:4
II.2.2) Additional CPV code(s):
50000000 - Repair and maintenance services.
79500000 - Office-support services.
II.2.3) Place of performance
Nuts code:
UK - UNITED KINGDOM
Main site or place of performance:
UNITED KINGDOM
II.2.4) Description of the procurement: The typical activity under Lot 4 will be to deliver an Out of Hours (OOH) Call Handling Service for Golden Lane Housing tenants, tenant support workers and/or their families to report emergency and appointable repairs outside of normal working hours (including evenings, weekends and bank holidays) as detailed in the tender documents. This service will include the keeping and maintenance of out of hours records, and the communication of out of hours jobs that require attendance by the third-party Responsive Repairs Contractor.
II.2.5) Award criteria:
Quality criterion - Name: Quality / Weighting: 60
Cost criterion - Name: Cost Submission / Weighting: 40
II.2.11) Information about options
Options: No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No
II.2.14) Additional information: Not Provided
Section IV: Procedure
IV.1) Description
IV.1.1)Type of procedure: Restricted
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement: No
A dynamic purchasing system was set up: No
IV.1.6) Information about electronic auction
An electronic auction has been used: No
IV.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJEU: 2024/S 000-015949
IV.2.9) Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice: No
Section V: Award of contract
Award Of Contract (No.1)
Contract No: Not Provided
Lot Number: 4
Title: Out of Hours (OOH) Call Handling Service (All Regions)
A contract/lot is awarded: Yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract: 29/01/2025
V.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 2 (SME - as defined in Commission Recommendation 2003/361/EC)
Number of tenders received from tenderers from other EU Member States: Not Provided
Number of tenders received from tenderers from non-EU Member States: Not Provided
Number of tenders received by electronic means: 2
V.2.3) Name and address of the contractor
The contract has been awarded to a group of economic operators: No
Contractor (No.1)
MCP Property Services Ltd, 03744489
Building B, The Chase, Foxholes Business Park, John Tate Road, Hertford, SG13 7NN, United Kingdom
NUTS Code: UK
The contractor is an SME: Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: Not Provided
Total value of the contract/lot: 250,000
Currency: GBP
V.2.5) Information about subcontracting
The contract is likely to be subcontracted: No
Section VI: Complementary information
VI.3) Additional information: To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=921509676
VI.4) Procedures for review
VI.4.1) Review body
High Court of England and Wales
The Strand, London, WC2A 2LL, United Kingdom
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures: Not Provided
VI.4.4) Service from which information about the review procedure may be obtained
Not Provided
VI.5) Date of dispatch of this notice: 04/02/2025