The Arts Council of England: GB-Manchester: ACE 556 STA Live Chat System

  The Arts Council of England has published this notice through Delta eSourcing

Notice Summary
Title: GB-Manchester: ACE 556 STA Live Chat System
Notice type: Competitive Contract Award Notice
Authority: The Arts Council of England
Nature of contract: Not applicable
Procedure: Not applicable
Short Description:
Published: 08/12/2023 16:48

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Competitive Contract Award Notice

1. Title: GB-Manchester: ACE 556 STA Live Chat System
2. Awarding Authority:
    Arts Council England
    The Hive, 49 Lever Street, Manchester, M1 1FN, United Kingdom
    Tel. 01619344317, Email: Procurement.Services@artscouncil.org.uk, URL: www.artscouncil.org.uk
    Contact: Arts Council England, Attn: Arts Council England
3. Contract Type: Services
      Sub Type: Computer and related services.

4. Description: Miscellaneous software package and computer systems. Platform used in Customer Services as one of the methods for people to contact ACE alongside phone and email.
5. CPV Codes:
   48900000 - Miscellaneous software package and computer systems.

6. NUTS Codes :
   UK - UNITED KINGDOM

7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: UNITED KINGDOM,
8. Reference Attributed by the Awarding Authority: ACE 556 STA
9. Awarded to:

    LiveChat, Inc
    101 Arch Street, 8th Floor, Boston, MA 02110, United States
    Tel. +1 8573474433, Email: billing@finance.livechatinc.com
    Contact: Sales, Attn: Sales
Value Cost: 11,500
Is Awardee likely to subcontract?: No Awarded to SME?: No
10. Date of Contract Award: 24/10/2023
11. Number of Tenders Received: 1
12. Other Information:
Other Information: To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=829032068
TKR-2023128-PRO-24723487
Suitable for VCO: No
Period of Work Start date: 01/11/2023
Period of Work End date: 31/10/2024
   



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