British Library: GB-London: 002166 User Journey Mapping

  British Library has published this notice through Delta eSourcing

Notice Summary
Title: GB-London: 002166 User Journey Mapping
Notice type: Competitive Contract Notice
Authority: British Library
Nature of contract: Not applicable
Procedure: Not applicable
Short Description: Research is needed for us to identify and understand barriers to accessing our sites, services and content across the Library, with a focus on users, non-users and those who ‘drop out’ before achieving their aim who have protected characteristics. This piece of research will focus primarily on users with a disability and users of differing age groups to our St Pancras site.
Published: 31/05/2023 11:35

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Competitive Contract Notice

1. Title: GB-London: 002166 User Journey Mapping
2. Awarding Authority:
    British Library
    96 Euston Road, London, NW1 2DB, United Kingdom
    Tel. 441937546249, Email: louise.kett@bl.uk
    Contact: Louise Kett, Attn: Louise Kett
3. Contract Type: Services
      Sub Type: Market research and public opinion polling services.

4. Description: Market research services. Research is needed for us to identify and understand barriers to accessing our sites, services and content across the Library, with a focus on users, non-users and those who ‘drop out’ before achieving their aim who have protected characteristics.

This piece of research will focus primarily on users with a disability and users of differing age groups to our St Pancras site.
5. CPV Codes:
   79310000 - Market research services.

6. NUTS Codes :
   UK - UNITED KINGDOM

7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: UNITED KINGDOM,
8. Reference Attributed by the Awarding Authority: 002166
9. Estimated Value of Requirement: Category K:10K to 25K
Currency: GBP
10. Deadline for Expression of Interest: 23/06/2023 12:00:00
11. Address to which they must be sent:
   Not Provided
   
12. Other Information:
Other Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=783816882
TKR-2023531-PRO-23090744
Suitable for VCO: Yes
Procedure Type:OPEN
Period of Work Start date: 07/08/2023
Period of Work End date: 07/09/2023
Is this a Framework Agreement?: no

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