Procurement Hub: The Provision of Telecoms and Associated Services

UK-Preston: Telecommunications services.

Section I: Contracting Authority

   I.1) Name, Addresses and Contact Point(s):
       Places for People
       4 The Pavilions, Preston, PR2 2YB, United Kingdom
       Tel. +44 1772897200, Email: purchasing@placesforpeople.co.uk
       Main Address: https://www.placesforpeople.co.uk
       NUTS Code: UK

   I.2) Joint procurement:
      The contract involves joint procurement: No          
      In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
      The contract is awarded by a central purchasing body: No

   I.4)Type of the contracting authority:
      Body governed by public law

   I.5) Main activity:
      Housing and community amenities

Section II: Object Of The Contract

   II.1) Scope of the procurement

      II.1.1) Title: The Provision of Telecoms and Associated Services            
      Reference number: Telecoms/JW/AM/NJ/2022

      II.1.2) Main CPV code:
         64200000 - Telecommunications services.


      II.1.3) Type of contract: SERVICES

      II.1.4) Short description: Places for People are seeking to appoint a sole supplier of the provision of telephony services and related management services.

Places for People are looking to transition away from analogue services ahead of the copper switch off in 2025. The transition is a key objective for Places for People, and will be looking to start this work as soon as the provider has been appointed.

      II.1.6) Information about lots
         This contract is divided into lots: No
            
      II.1.7) Total value of the procurement (excluding VAT)
          Value: 800,000
                  
         Currency:GBP            

   II.2) Description

      II.2.2) Additional CPV code(s):
      Not Provided

      II.2.3) Place of performance
      Nuts code:
      UK - UNITED KINGDOM
   
      Main site or place of performance:
      UNITED KINGDOM
             

      II.2.4) Description of the procurement: Places for People are seeking to appoint a sole supplier of the provision of telephony services and related management services.

Places for People are looking to transition away from analogue services ahead of the copper switch off in 2025. The transition is a key objective for Places for People, and will be looking to start this work as soon as the provider has been appointed.

Places for People are also looking for a sole supplier who can provide high levels of customer services and establish a full range of management information, KPI’s and metrics to provide technical and management reporting against specific SLAs to cover availability, performance, quality, and provisioning of the service. As well as offering a cost effective and forward-thinking solution(s) that are fit for purpose as the estate changes over the duration of the contract.

In addition, proactively identifying what services are required, what is available and begin the process of replacing services and by providing a flexible and innovative approach when reviewing site requirements.

Please note that Avaya and SBCs are not required as part of this contract.

Overview of services to be supplied but not limited to:

• Calls & lines
• Broadband services
• Router management
• WLR rental (PSTN, rental)
• WLR call traffic
• Unified Communications solutions
• Wi-Fi solutions
• Call recording
• Network cabling (fibre)
• CRM integration
• Simplified monthly billing and relevant monitoring, management and reporting
• Migration of service from incumbent supplier (if required) and the management of any third parties required to migrate and deliver the service.
• Complete management of installation and transitions services.
• Ongoing support and maintenance services.

Places for People will be looking to appoint a sole provider for the initial contract term of 3 years with the option to extend the contract for a further 2 years (3+2).

      II.2.5) Award criteria:
      Quality criterion - Name: Quality &Technical Merit Questions / Weighting: 70
                  
      Price - Weighting: 30
            

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: https://www.delta-esourcing.com/tenders/UK-title/S648HQ5J4T


Section IV: Procedure

IV.1) Description

   IV.1.1)Type of procedure: Open


   IV.1.3) Information about a framework agreement or a dynamic purchasing system
      The procurement involves the establishment of a framework agreement: No       
      

   IV.1.6) Information about electronic auction
      An electronic auction has been used: No

   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

   IV.2.1) Previous publication concerning this procedure
       Notice number in the OJEU: 2022/S 000-016963
      
   

   IV.2.9) Information about termination of call for competition in the form of a prior information notice
      The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

   Contract No: Not Provided    
   Lot Number: Not Provided    
   Title: Not Provided

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 29/10/2022

      V.2.2) Information about tenders
         Number of tenders received: 7
         Number of tenders received from SMEs: Not Provided          
         Number of tenders received from tenderers from other EU Member States: Not Provided          
         Number of tenders received from tenderers from non-EU Member States: Not Provided          
         Number of tenders received by electronic means: Not Provided

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             Ocean Telecom, 04357811
             Eldo House, Kempson Way, Bury St Edmunds, IP32 7AR, United Kingdom
             Tel. +44 1284771555
             Internet address: https://www.oceantelecom.com
             NUTS Code: UK
            The contractor is an SME: No

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: Not Provided          
         Total value of the contract/lot: 800,000
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         
Section VI: Complementary information

   VI.3) Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=731906936

   VI.4) Procedures for review

      VI.4.1) Review body
          High Court of England and Wales
          Royal Court of Justice, The Strand, London, WC2A 2LL, United Kingdom
          Tel. +44 2079476000

      VI.4.2) Body responsible for mediation procedures
          High Court of England and Wales
          Royal Court of Justice, The Strand, London, WC2A 2LL, United Kingdom
          Tel. +44 2079476000

      VI.4.3) Review procedure
         Precise information on deadline(s) for review procedures: Not Provided

      VI.4.4) Service from which information about the review procedure may be obtained
          Cabinet Office
          70 Whitehall, London, SW1A 2AS, United Kingdom

   VI.5) Date of dispatch of this notice: 31/10/2022