National Audit Office: NAO Case Management Solution for Financial Audits

UK-London: IT services: consulting, software development, Internet and support.

Section I: Contracting Authority

   I.1) Name, Addresses and Contact Point(s):
       National Audit Office
       157-197 Buckingham Palace Road, Victoria, London, United Kingdom, London, SW1W 9SP, United Kingdom
       Tel. +44 2077987699, Email: NAO.Procurement@nao.org.uk
       Contact: NAO Central Procurement Team
       Main Address: https://www.nao.org.uk/, Address of the buyer profile: https://www.nao.org.uk/
       NUTS Code: UKI

   I.2) Joint procurement:
      The contract involves joint procurement: No          
      In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
      The contract is awarded by a central purchasing body: No

   I.4)Type of the contracting authority:
      Other type:: Independent Parliamentary Body

   I.5) Main activity:
      Other activity: Auditing

Section II: Object Of The Contract

   II.1) Scope of the procurement

      II.1.1) Title: NAO Case Management Solution for Financial Audits            
      Reference number: Not Provided

      II.1.2) Main CPV code:
         72000000 - IT services: consulting, software development, Internet and support.


      II.1.3) Type of contract: SERVICES

      II.1.4) Short description: The National Audit Office (NAO) is transforming how it undertakes financial audits. It seeks a strategic partner to develop a flexible case management technology solution to meet the requirements of modern financial auditing.The solution will deliver the NAO’s financial audit methodology through dynamic workflow & task management, document & content management, rich internal and external collaboration, with support for data-led audits and comprehensive MI, reporting & analytics. It must integrate closely with other NAO systems, and provide flexibility to respond to changing future requirements.The NAO is recognised globally as an exemplar organisation for public sector audit. This is a unique opportunity to work with us to develop a solution for our requirements that is also likely to be valuable to other external audit organisations.

      II.1.6) Information about lots
         This contract is divided into lots: No
            
      II.1.7) Total value of the procurement (excluding VAT)
          Value: 7,680,834.75
                  
         Currency:GBP            

   II.2) Description

      II.2.2) Additional CPV code(s):
            72266000 - Software consultancy services.
            72260000 - Software-related services.
            72227000 - Software integration consultancy services.
            72222300 - Information technology services.
            72220000 - Systems and technical consultancy services.
            72212219 - Miscellaneous networking software development services.
            72200000 - Software programming and consultancy services.
            72600000 - Computer support and consultancy services.
            48900000 - Miscellaneous software package and computer systems.
            48780000 - System, storage and content management software package.
            48200000 - Networking, Internet and intranet software package.
            48170000 - Compliance software package.
            48000000 - Software package and information systems.
            72000000 - IT services: consulting, software development, Internet and support.
            72416000 - Application service providers.
            72230000 - Custom software development services.
            48311100 - Document management system.
            48311000 - Document management software package.
            48100000 - Industry specific software package.


      II.2.3) Place of performance
      Nuts code:
      UKI - LONDON
   
      Main site or place of performance:
      LONDON
             

      II.2.4) Description of the procurement: The NAO is the UK’s independent public spending watchdog. It supports Parliament in holding government to account and helps improve public services through high-quality audits. The NAO is transforming how it undertakes financial audits. It has set out a programme to improve the quality and efficiency NAO audits, and to meet the requirements of the revised ISA (UK) 315 standard. Solution proposals of all types are welcomed. The best solution to meet the requirements could be based on an existing software product, or configuration of a platform, or a development of separate components. The key steps in the audit workflow are predefined. The path through them is defined by analysis of the audited organisation’s financial data, and by the risks identified in each step. The workflow for each audit can therefore change during the process.Through the long-term engagement, the selected partner will operate the solution, and work with the NAO develop it further to meet future requirements.

      II.2.5) Award criteria:
      Quality criterion - Name: Overview / Weighting: 1%
      Quality criterion - Name: Cross Functional System Capabilities / Weighting: 13%
      Quality criterion - Name: Cross Functional End User Capabilities / Weighting: 10%
      Quality criterion - Name: Methodology / Weighting: 7%
      Quality criterion - Name: Audit Set-up / Weighting: 3%
      Quality criterion - Name: Audit Planning / Weighting: 9%
      Quality criterion - Name: Fieldwork / Weighting: 7%
      Quality criterion - Name: Audit Completion / Weighting: 3%
      Quality criterion - Name: Audit Follow up / Weighting: 3%
      Quality criterion - Name: Quality Assurance / Weighting: 5%
      Quality criterion - Name: Implementation / Weighting: 4%
      Quality criterion - Name: Development / Weighting: 2%
      Quality criterion - Name: Service Management / Weighting: 3%
      Quality criterion - Name: Social Value / Weighting: 10%
      Quality criterion - Name: Price Quality / Weighting: 10%
                  
      Cost criterion - Name: Price / Weighting: 10%
            

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/7A6FCM8855


Section IV: Procedure

IV.1) Description

   IV.1.1)Type of procedure: Competitive Dialogue


   IV.1.3) Information about a framework agreement or a dynamic purchasing system
      The procurement involves the establishment of a framework agreement: No       
      

   IV.1.6) Information about electronic auction
      An electronic auction has been used: No

   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

   IV.2.1) Previous publication concerning this procedure
       Notice number in the OJEU: 2020/S 249-622747
      
   

   IV.2.9) Information about termination of call for competition in the form of a prior information notice
      The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

   Contract No: Not Provided    
   Lot Number: Not Provided    
   Title: Not Provided

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 01/03/2022

      V.2.2) Information about tenders
         Number of tenders received: 4
         Number of tenders received from SMEs: 2 (SME - as defined in Commission Recommendation 2003/361/EC)          
         Number of tenders received from tenderers from other EU Member States: 0          
         Number of tenders received from tenderers from non-EU Member States: 0          
         Number of tenders received by electronic means: 4

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             Tisski Limited, 07751400
             Hilltop House, 302 Ringinglow Road, Sheffield, S11 7PX, United Kingdom
             NUTS Code: UK
            The contractor is an SME: Yes

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: Not Provided          
         Total value of the contract/lot: 7,680,834.75
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         
Section VI: Complementary information

   VI.3) Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=674625553

   VI.4) Procedures for review

      VI.4.1) Review body
          The National Audit Office
          157 - 197 Buckingham Palace Road, Victoria, London, London, SW1W 9SP, United Kingdom

      VI.4.3) Review procedure
         Precise information on deadline(s) for review procedures: Not Provided

      VI.4.4) Service from which information about the review procedure may be obtained
         Not Provided

   VI.5) Date of dispatch of this notice: 15/03/2022