Sovini Ltd: Telephony - Unified Communications and Contact Centre

UK-Bootle: Telecommunications system.

Section I: Contracting Authority

   I.1) Name, Addresses and Contact Point(s):
       Sovini Ltd
       https://sovini.co.uk/, Unit 1, Heysham Road, Bootle, L30 6UR, United Kingdom
       Tel. +44 3337331200, Email: Procurement@sovini.co.uk
       Contact: Procurement Officer
       Main Address: https://sovini.co.uk/, Address of the buyer profile: https://sovini.co.uk/
       NUTS Code: UKD73

   I.2) Joint procurement:
      The contract involves joint procurement: No          
      In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
      The contract is awarded by a central purchasing body: No

   I.4)Type of the contracting authority:
      Body governed by public law

   I.5) Main activity:
      Social protection

Section II: Object Of The Contract

   II.1) Scope of the procurement

      II.1.1) Title: Telephony - Unified Communications and Contact Centre            
      Reference number: Not Provided

      II.1.2) Main CPV code:
         32524000 - Telecommunications system.


      II.1.3) Type of contract: SUPPLIES

      II.1.4) Short description: Sovini intends to procure a unified communication platform and contact centre platform to support new business processes and future growth ambitions to enhance the group's digital / serve customer offer through more efficient technology.

      II.1.6) Information about lots
         This contract is divided into lots: No
            
      II.1.7) Total value of the procurement (excluding VAT)
          Value: 449,701
                  
         Currency:GBP            

   II.2) Description

      II.2.2) Additional CPV code(s):
            32412100 - Telecommunications network.
            32510000 - Wireless telecommunications system.


      II.2.3) Place of performance
      Nuts code:
      UKD7 - Merseyside
   
      Main site or place of performance:
      Merseyside
             

      II.2.4) Description of the procurement: Sovini intends to procure a unified communication platform and contact centre platform to support new business processes and future growth ambitions to enhance the group's digital / serve customer offer through more efficient technology

      II.2.5) Award criteria:
      Quality criterion - Name: Quality QUestions / Weighting: 30
      Quality criterion - Name: Functional Specification / Weighting: 40
                  
      Cost criterion - Name: Price / Weighting: 30
            

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: Not Provided


Section IV: Procedure

IV.1) Description

   IV.1.1)Type of procedure: Open


   IV.1.3) Information about a framework agreement or a dynamic purchasing system
      The procurement involves the establishment of a framework agreement: No       
      

   IV.1.6) Information about electronic auction
      An electronic auction has been used: No

   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

   IV.2.1) Previous publication concerning this procedure
       Notice number in the OJEU: 2020/S 232-573846
      
   

   IV.2.9) Information about termination of call for competition in the form of a prior information notice
      The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

   Contract No: Not Provided    
   Lot Number: Not Provided    
   Title: Telephony Platform

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 07/04/2021

      V.2.2) Information about tenders
         Number of tenders received: 13
         Number of tenders received from SMEs: Not Provided          
         Number of tenders received from tenderers from other EU Member States: Not Provided          
         Number of tenders received from tenderers from non-EU Member States: Not Provided          
         Number of tenders received by electronic means: Not Provided

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             Exponential-e Limited, 04499567
             100 Leman Street, London, E1 8EU, United Kingdom
             Tel. +44 8454704001
             NUTS Code: UKI
            The contractor is an SME: No

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: 449,701          
         Total value of the contract/lot: 449,701
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         
Section VI: Complementary information

   VI.3) Additional information: To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=589524897

   VI.4) Procedures for review

      VI.4.1) Review body
          The High Court
          The Royal Court of Justice, Strand House, London, WC2A ZLL, United Kingdom

      VI.4.3) Review procedure
         Precise information on deadline(s) for review procedures: Sovini will incorporate a voluntary minimum 10 calendar day standstill period at the point information on the award of
the contract is communicated to tenderers. This period allows unsuccessful tenderers to challenge the decision to
award the contract before it is executed/signed.

      VI.4.4) Service from which information about the review procedure may be obtained
         Not Provided

   VI.5) Date of dispatch of this notice: 24/05/2021