British Tourist Authority has published this notice through Delta eSourcing
| Notice Summary |
|---|
| Title: | GB-London: BTA1357 - Industry Standard Call Handling |
| Notice type: | Competitive Contract Award Notice |
| Authority: | British Tourist Authority |
| Nature of contract: | Not applicable |
| Procedure: | Not applicable |
| Short Description: | |
| Published: | 19/03/2021 14:46 |
View Full Notice
Associated Parent Notice
CompetitiveContractNotice - GB-London: BTA1357 - Industry Standard Call Handling
1. Title: GB-London: BTA1357 - Industry Standard Call Handling
2. Awarding Authority:
British Tourist Authority
visitbritain.org, London, SW1W 9SZ, United Kingdom
Tel. 000000000, Email: darsej.gjakiu@visitbritain.org, URL: visitbritain.org
Attn: Darsej Gjakiu
3. Contract Type: Services
Sub Type: Telecommunications services.
4. Description: Call centre. and overseas to market Britain in an inspirational and effective way.
As part of the COVID-19 recovery work, VisitEngland developed an Industry Standard certification, We’re Good To Go, for use across the tourism industry. This certification aims to provide reassurance to visitors that individual tourism businesses have demonstrated that they have completed a COVID-19 risk assessment and are following government and sector-specific guidance. Businesses will apply to be certified via an online platform that is currently being developed, with a helpdesk to call on for support and guidance during the application process.
5. CPV Codes:
79512000 - Call centre.
6. NUTS Codes :
UKI - LONDON
7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: LONDON,
8. Reference Attributed by the Awarding Authority:
9. Awarded to:
Teleperformance Limited
National ID: 02060289, Spectrum House , Bond Street, Bristol, BS1 3LG, United Kingdom
Tel. 02075781072, Email: darsej.gjakiu@visitbritain.org, URL: visitbritain.org
Contact: Karl Wise, Attn: Karl Wise
Value Cost: 58,339
Is Awardee likely to subcontract?: No Awarded to SME?: No
10. Date of Contract Award: 04/01/2021
11. Number of Tenders Received: Not Provided
12. Other Information:
Other Information: To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=580281860
TKR-2021319-PRO-17958819
Suitable for VCO: No
Procedure Type:OPEN
Period of Work Start date: 18/01/2021
Period of Work End date: 19/04/2021