Notting Hill Genesis: Oakland Rise Soft Facilities Management

UK-London: Facilities management services.

Section I: Contracting Authority

   I.1) Name, Addresses and Contact Point(s):
       Notting Hill Genesis
       Bruce Kenrick House, 2 Killick Street, London, N1 9FL, United Kingdom
       Tel. +44 07540122911, Email: lorraine.taylor@nhg.org.uk
       Contact: Lorraine Taylor
       Main Address: https://www.nhggroup.org.uk
       NUTS Code: UKI

   I.2) Joint procurement:
      The contract involves joint procurement: No          
      In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
      The contract is awarded by a central purchasing body: No

   I.4)Type of the contracting authority:
      Other type:: Housing Association

   I.5) Main activity:
      Housing and community amenities

Section II: Object Of The Contract

   II.1) Scope of the procurement

      II.1.1) Title: Oakland Rise Soft Facilities Management            
      Reference number: 509705648

      II.1.2) Main CPV code:
         79993100 - Facilities management services.


      II.1.3) Type of contract: SERVICES

      II.1.4) Short description: Notting Hill Genesis intends to procure a single service provider (for a four-year duration) with the option to extend up to two periods of one-year each. Notting Hill Genesis are looking to enter a long-term contract with a single service provider to provide a soft facilities management service at various times (Monday – Sunday) at its new Estate Oakland Rise, located in North London.The services include a combination of Concierge, Security, Window Cleaning, General Cleaning, Deep Cleaning and External Grounds Maintenance.There are a total of 605 homes that will comprise of 242 affordable homes, 61 social rent ,45 rent homes and 136 shared ownership as well as 203 market rent homes 160 market .The provider will be fully responsible for the monitoring and maintaining of standards of dress policy, attendance, punctuality, reliability, and customer service

      II.1.6) Information about lots
         This contract is divided into lots: No
            
      II.1.7) Total value of the procurement (excluding VAT)
          Value: 2,843,294.08
                  
         Currency:GBP            

   II.2) Description

      II.2.2) Additional CPV code(s):
      Not Provided

      II.2.3) Place of performance
      Nuts code:
      UKI - LONDON
   
      Main site or place of performance:
      LONDON
             

      II.2.4) Description of the procurement: Notting Hill Genesis intends to procure a single service provider (for a four-year duration) with the option to extend up to two periods of one-year each. Notting Hill Genesis are looking to enter a long-term contract with a single service provider to provide a soft facilities management service at various times (Monday – Sunday) at its new Estate Oakland Rise, located Old Oak Common NW10 6DU. The services include a combination of Concierge, Security, Window Cleaning, General Cleaning, Deep Cleaning and External Grounds Maintenance. There are a total of 605 homes that will comprise of 242 affordable homes, 61 social rent ,45 rent homes and 136 shared ownership as well as 203 market rent homes which will be sold to QPR and 160 market homes retained by NHG .The provider will be fully responsible for the monitoring and maintaining of standards of dress policy, attendance, punctuality, reliability, and customer service, taking any necessary actions to achieve the highest standards of service delivery, and to maintain a clean and tidy appearance. We are looking for someone who will be able to provide Notting Hill Genesis with a quality service, to provide further input in the day to day running of these soft facilities management services.To work in partnership with NHG , to be able to communicate correctly and efficiently, and to collaborate with the relevant manager located on site to continuously improve the services, to bring any changes and recommendations to the review contract meetings . The successful service provider will be responsible for all aspects of the Security, Concierge ,Cleaning and Grounds Maintenance to this new site . As this is a brand-new scheme and Tupe will not be involved in the process, therefore we will require the new supplier to provide the resources to undertake the services

      II.2.5) Award criteria:
      Quality criterion - Name: Criterion 1 / Weighting: 60
                  
      Cost criterion - Name: Criterion 1 / Weighting: 40
            

      II.2.11) Information about options
         Options: Yes
         Description of these options:This contract allows for an extension of two years of 1 year each

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/P7R2TGHZP3


Section IV: Procedure

IV.1) Description

   IV.1.1)Type of procedure: Restricted


   IV.1.3) Information about a framework agreement or a dynamic purchasing system
      The procurement involves the establishment of a framework agreement: No       
      A dynamic purchasing system was set up: No

   IV.1.6) Information about electronic auction
      An electronic auction has been used: No

   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

   IV.2.1) Previous publication concerning this procedure
       Notice number in the OJEU: 2020/S 152-373641
      
   

   IV.2.9) Information about termination of call for competition in the form of a prior information notice
      The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

   Contract No: Not Provided    
   Lot Number: Not Provided    
   Title: Not Provided

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 11/11/2020

      V.2.2) Information about tenders
         Number of tenders received: 5
         Number of tenders received from SMEs: Not Provided          
         Number of tenders received from tenderers from other EU Member States: Not Provided          
         Number of tenders received from tenderers from non-EU Member States: Not Provided          
         Number of tenders received by electronic means: 5

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             Just Ask Estate Services, 05956392
             Unit 4, Wintersells Business Park,, Wintersells Road, West Byfleet, Surrey, KT14 7LF, United Kingdom
             Email: Kathryn.morgan@justaskservices.co.uk
             NUTS Code: UKI
            The contractor is an SME: No

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: Not Provided          
         Total value of the contract/lot: 2,879,943.6
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         
Section VI: Complementary information

   VI.3) Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=571051111

   VI.4) Procedures for review

      VI.4.1) Review body
          Notting Hill Genesis
          Bruce Kenrick House, 2 Killick Street, London, N1 9FL, United Kingdom
          Email: lorraine.taylor@nhg.org.uk
          Internet address: https://www.nhggroup.org.uk

      VI.4.3) Review procedure
         Precise information on deadline(s) for review procedures: Not Provided

      VI.4.4) Service from which information about the review procedure may be obtained
          Notting Hill Genesis
          Bruce Kenrick House, 2 Killick Street, London, N1 9FL, United Kingdom
          Email: lorraine.taylor@nhg.org.uk
          Internet address: https://www.nhggroup.org.uk

   VI.5) Date of dispatch of this notice: 17/02/2021