Office for Students: National Student Survey

  Office for Students has published this notice through Delta eSourcing

Notice Summary
Title: National Student Survey
Notice type: Contract Award Notice
Authority: Office for Students
Nature of contract: Services
Procedure: Open
Short Description: Requirements for an agency to administer the National Student Survey (NSS) and dissemination of survey results
Published: 18/09/2020 12:18

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UK-Bristol: Survey services. *Duplicated*

Section I: Contracting Authority

   I.1) Name, Addresses and Contact Point(s):
       Office for Students
       Nicholson House, Lime Kiln Close, Stoke Gifford, Bristol, BS34 8SR, United Kingdom
       Tel. +44 1179317149, Email: procurement@officeforstudents.org.uk
       Contact: Paul Halsall
       Main Address: https://www.officeforstudents.org.uk
       NUTS Code: UKK1

   I.2) Joint procurement:
      The contract involves joint procurement: No          
      In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
      The contract is awarded by a central purchasing body: No

   I.4)Type of the contracting authority:
      Body governed by public law

   I.5) Main activity:
      General public services

Section II: Object Of The Contract

   II.1) Scope of the procurement

      II.1.1) Title: National Student Survey            
      Reference number: PRN1294

      II.1.2) Main CPV code:
         79311000 - Survey services.


      II.1.3) Type of contract: SERVICES

      II.1.4) Short description: Requirements for an agency to administer the National Student Survey (NSS) and dissemination of survey results

      II.1.6) Information about lots
         This contract is divided into lots: Yes
                  
      II.1.7) Total value of the procurement (excluding VAT)
          Value: 5,574,706.16
                  
         Currency:GBP            

   II.2) Description (lot no. 1)
   

      II.2.1) Title:Administering the NSS and disseminating the results   
      Lot No:1

      II.2.2) Additional CPV code(s):
            79311000 - Survey services.


      II.2.3) Place of performance
      Nuts code:
      UKK1 - Gloucestershire, Wiltshire and Bristol/Bath area
   
      Main site or place of performance:
      Gloucestershire, Wiltshire and Bristol/Bath area
             

      II.2.4) Description of the procurement: Administer the NSS annually to all final year students:  
Survey data collection  
Survey structure 
Administering the survey in Welsh 
Marketing and promotion of the survey 
Survey fieldwork 
Supporting good practice in running of the survey  
Preparing the final survey data for publication and dissemination 

Dissemination of survey results: 
Investigate and understand the user journey to inform development of the data dissemination portal
Design, build, implement, and maintain a bespoke and secure data dissemination portal
Host historic NSS data from all previous years of the survey
Deliver the survey results from NSS 2021 onwards 
Provide and manage user support to ensure that all users are aware of the portal functionalities and changes. 
Consultation with user base to inform improvements to the data dissemination portal  

Project management: 
The implementation of robust project management procedures to provide the services mentioned above and manage an effective relationship with OfS, which will lead the contract on behalf of the UK funding and regulatory bodies.

Administering a pilot exercise to expand the NSS to students of all years:  
Flexibility to offer additional capacity to accommodate pilot activity (including increase in NSS population size) and to meet all data requirements whilst maintaining high standards of service for the main contract.  
Provide expertise in service design and evaluation activities.   
Review and design processes as required by pilot activity. 
Capacity to accommodate an increase to the survey population to one million plus students in future years (from 2023-24 or 2024-25) depending on the outcome of the pilot activity to expand the NSS to students of all years. 

      II.2.5) Award criteria:
       Not Provided

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/3229DY7Z94

   II.2) Description (lot no. 2)
   

      II.2.1) Title:Administering the NSS   
      Lot No:2

      II.2.2) Additional CPV code(s):
            79311000 - Survey services.


      II.2.3) Place of performance
      Nuts code:
      UKK1 - Gloucestershire, Wiltshire and Bristol/Bath area
   
      Main site or place of performance:
      Gloucestershire, Wiltshire and Bristol/Bath area
             

      II.2.4) Description of the procurement: Administer the NSS annually to all final year students:
Survey data collection  
Survey structure 
Administering the survey in Welsh 
Marketing and promotion of the survey 
Survey fieldwork 
Supporting good practice in running of the survey  
Preparing the final survey data for publication and dissemination 

Project management:
The implementation of robust project management procedures to provide the services mentioned above and manage an effective relationship with OfS, which will lead the contract on behalf of the UK funding and regulatory bodies.

Administering a pilot exercise to expand the NSS to students of all years:
Flexibility to offer additional capacity to accommodate pilot activity (including increase in NSS population size) and to meet all data requirements whilst maintaining high standards of service for the main contract.  
Provide expertise in service design and evaluation activities.   
Review and design processes as required by pilot activity. 
Capacity to accommodate an increase to the survey population to one million plus students in future years (from 2023-24 or 2024-25) depending on the outcome of the pilot activity to expand the NSS to students of all years.

      II.2.5) Award criteria:
       Not Provided

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/TFW924N3GT

   II.2) Description (lot no. 3)
   

      II.2.1) Title:Disseminating the NSS results   
      Lot No:3

      II.2.2) Additional CPV code(s):
            79311000 - Survey services.


      II.2.3) Place of performance
      Nuts code:
      UKK1 - Gloucestershire, Wiltshire and Bristol/Bath area
   
      Main site or place of performance:
      Gloucestershire, Wiltshire and Bristol/Bath area
             

      II.2.4) Description of the procurement: Dissemination of survey results: 
Investigate and understand the user journey to inform development of the data dissemination portal
Design, build, implement, and maintain a bespoke and secure data dissemination portal
Host historic NSS data from all previous years of the survey
Deliver the survey results from NSS 2021 onwards 
Provide and manage user support to ensure that all users are aware of the portal functionalities and changes. 
Consultation with user base to inform improvements to the data dissemination portal  

Project management: 
The implementation of robust project management procedures to provide the services mentioned above and manage an effective relationship with OfS, which will lead the contract on behalf of the UK funding and regulatory bodies.

      II.2.5) Award criteria:
       Not Provided

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/B44632PNQ6


Section IV: Procedure

IV.1) Description

   IV.1.1)Type of procedure: Open


   IV.1.3) Information about a framework agreement or a dynamic purchasing system
      The procurement involves the establishment of a framework agreement: No       
      

   IV.1.6) Information about electronic auction
      An electronic auction has been used: No

   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

   IV.2.1) Previous publication concerning this procedure
       Notice number in the OJEU: 2020/S 5-6644
      
   

   IV.2.9) Information about termination of call for competition in the form of a prior information notice
      The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

   Contract No: Not Provided    
   Lot Number: 3    
   Title: Not Provided

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 13/08/2020

      V.2.2) Information about tenders
         Number of tenders received: 1
         Number of tenders received from SMEs: 0 (SME - as defined in Commission Recommendation 2003/361/EC)          
         Number of tenders received from tenderers from other EU Member States: Not Provided          
         Number of tenders received from tenderers from non-EU Member States: Not Provided          
         Number of tenders received by electronic means: Not Provided

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             Texuna Technologies Ltd, 04003804
             Unit 3 The Wireless Factory, Fleming Way, Isleworth, London, TW7 6DB, United Kingdom
             NUTS Code: UKK1
            The contractor is an SME: No

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: Not Provided          
         Total value of the contract/lot: 376,800.16
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         

Award Of Contract (No.2)

   Contract No: Not Provided    
   Lot Number: 2    
   Title: Not Provided

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 10/09/2020

      V.2.2) Information about tenders
         Number of tenders received: 1
         Number of tenders received from SMEs: 0 (SME - as defined in Commission Recommendation 2003/361/EC)          
         Number of tenders received from tenderers from other EU Member States: Not Provided          
         Number of tenders received from tenderers from non-EU Member States: Not Provided          
         Number of tenders received by electronic means: Not Provided

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             Market & Opinion Research International Limited, 00948470
             3 Thomas More Square, London, E1W 1YW, United Kingdom
             NUTS Code: UKK1
            The contractor is an SME: No

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: Not Provided          
         Total value of the contract/lot: 5,197,906
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         
Section VI: Complementary information

   VI.3) Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=527191277

   VI.4) Procedures for review

      VI.4.1) Review body
          Office for Students
          Nicholson House, Lime Kiln Close, Bristol, BS34 8SR, United Kingdom
          Tel. +44 1179317149

      VI.4.2) Body responsible for mediation procedures
          Office for Students
          Nicholson House, Lime Kiln Close, Bristol, BS34 8SR, United Kingdom
          Tel. +44 1179317149

      VI.4.3) Review procedure
         Precise information on deadline(s) for review procedures: Not Provided

      VI.4.4) Service from which information about the review procedure may be obtained
          Office for Students
          Nicholson House, Lime Kiln Close, Bristol, BS34 8SR, United Kingdom
          Tel. +44 1179317149

   VI.5) Date of dispatch of this notice: 18/09/2020




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