Wessex NHS: UHS13343 Business Intelligence Platform

UK-Southampton: Business intelligence software development services.

Section I: Contracting Authority

   I.1) Name, Addresses and Contact Point(s):
       University Hospital Southampton NHS Foundation Trust
       Graham Road, Southampton, SO14 0YG, United Kingdom
       Tel. +44 2380540049, Email: steve.jerrim@uhs.nhs.uk
       Contact: Steve Jerrim
       Main Address: www.uhs.nhs.uk
       NUTS Code: UKJ32

   I.2) Joint procurement:
      The contract involves joint procurement: No          
      In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
      The contract is awarded by a central purchasing body: No

   I.4)Type of the contracting authority:
      Body governed by public law

   I.5) Main activity:
      Health

Section II: Object Of The Contract

   II.1) Scope of the procurement

      II.1.1) Title: UHS13343 Business Intelligence Platform            
      Reference number: UHS13343

      II.1.2) Main CPV code:
         72212482 - Business intelligence software development services.


      II.1.3) Type of contract: SERVICES

      II.1.4) Short description: The Business Intelligence Platform requires design and build of a data warehouse, hosting and BI tools.

      II.1.6) Information about lots
         This contract is divided into lots: Yes
                        
      II.1.7) Total value of the procurement (excluding VAT)
          Value: 766,313
                  
         Currency:GBP            

   II.2) Description (lot no. 1)
   

      II.2.1) Title:Business Intelligence Tools (BI)   
      Lot No:1

      II.2.2) Additional CPV code(s):
            72212482 - Business intelligence software development services.


      II.2.3) Place of performance
      Nuts code:
      UKJ32 - Southampton
   
      Main site or place of performance:
      Southampton
             

      II.2.4) Description of the procurement: The BI tools will be available to all members of staff across the organisation, although it is expected that only a proportion of these will actively use the system. User volumes will start off low and increase over the life of the project, with up to 1000 daily users anticipated.
The specification for this Lot is listed within the ‘Lot 1 BI Tools Detailed Requirements’ section (linked to here on page 3), however in summary they will allow users to analyse and drill down in to data from across all of the data we have from source systems with appropriate security in place to restrict access where necessary.

There will be a range of visualisations supporting analysis, trends, mapping and predictive analytics in a high performing environment. The tools will be intuitive, easy to use and available from a PC, laptop and mobile device. Users will be able to set up personalised analyses and alerts and share useful information with others. They will also be able to subscribe to reports to be delivered to at least their email at a time and day of their choosing.

The development of core dashboards and other visualisations will be carried out by the UHS in-house BI development team, but it is expected that other teams within the organisation will also have the ability to create content. The tools will need to enable UHS to have a quality assurance process for dashboards and visualisations prior to their release to others. The BI tools will need to allow us to use ‘templates’ to apply the UHS style to enable quick development and consistent look and feel.

The BI tools will most likely be hosted in an industry grade cloud solution provided under Lot 2 of this procurement, although SaaS (Software as a Service) or on premises implementation will be considered.

      II.2.5) Award criteria:
       Not Provided

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: The BI Platform project being tendered for is for a period of 5 years, with the reserved option of a 2 year extension. The build phase will run until March 2022; however we require early deliverable s by December 2019 to meet milestones within our Global Digital Exemplar programme.

   II.2) Description (lot no. 2)
   

      II.2.1) Title:Data Warehouse and Hosting   
      Lot No:2

      II.2.2) Additional CPV code(s):
            72212482 - Business intelligence software development services.


      II.2.3) Place of performance
      Nuts code:
      UKJ32 - Southampton
   
      Main site or place of performance:
      Southampton
             

      II.2.4) Description of the procurement: We invite suppliers to tender for delivery of a data warehouse product or product set, which will enable UHS to bring together data from a wide range of internal and external sources. It is envisaged that data feeds will occur at different frequencies, from near real time to annual loads. The data warehouse must be able to support large-scale concurrent use whilst data feeds are being processed.

Suppliers of the data warehouse are required to include the provision and management of the hosting solution for the data warehouse and potentially hosting of the BI tools to be supplied under Lot 1. The specification for this Lot is listed within the ‘Lot 2 Detailed Requirements’ section.

      II.2.5) Award criteria:
       Not Provided

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: The BI Platform project being tendered for is for a period of 5 years, with the reserved option of a 2 year extension. The build phase will run until March 2022; however we require early deliverable s by December 2019 to meet milestones within our Global Digital Exemplar programme.

   II.2) Description (lot no. 3)
   

      II.2.1) Title:Design and Build (Data Warehouse)   
      Lot No:3

      II.2.2) Additional CPV code(s):
            72212482 - Business intelligence software development services.


      II.2.3) Place of performance
      Nuts code:
      UKJ32 - Southampton
   
      Main site or place of performance:
      Southampton
             

      II.2.4) Description of the procurement: The Trust is looking for a supplier to provide skilled, experienced and knowledgeable resources that can design and build a new data warehouse to industry standards. The Trust has a detailed understanding of the data and how it relates across the source systems, as well as very significant expertise in database technologies. Thus the supplier will be expected to collaborate with Trust staff, to make best use of the skills and knowledge from both parties.

Data sets will be brought online at different stages during the build period, and over the life of the system, it is anticipated that some of the source systems might change. There will therefore be a degree of ‘data stitching’ work to include as part of the warehouse development. Suppliers should evidence experience of both types of work.

The Trust already has an established integration engine – InterSystems Health Connect, into which many of the Trusts systems (see Table 1) feed (see Figure 1 Current System Feeds to UHS Integration Engine'). This incorporates the Spine Mini-Services Provider and we intend to manage the extraction and the majority of the translation prior to load into the data warehouse provided under Lot 2.

The design must support the ability to identify, resolve and report on any data quality issues found within the source data, whilst minimising the impact poor data quality has on submissions, reports or performance dashboards.

We anticipate a need for ongoing maintenance and further development after the initial build contract has come to an end. The bidder will involve with UHS Informatics staff during the design and build process to ensure sufficient knowledge-and-skills transfer for them to take on ongoing maintenance and development tasks. To support this, the supplier will be required to document and implement appropriate change control processes. The specification for this Lot is listed within the ‘Lot 3 Detailed Requirements’ section (linked to here on page 28).

      II.2.5) Award criteria:
       Not Provided

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: The BI Platform project being tendered for is for a period of 5 years, with the reserved option of a 2 year extension. The build phase will run until March 2022; however we require early deliverable s by December 2019 to meet milestones within our Global Digital Exemplar programme.


Section IV: Procedure

IV.1) Description

   IV.1.1)Type of procedure: Competitive procedure with negotiation


   IV.1.3) Information about a framework agreement or a dynamic purchasing system
      The procurement involves the establishment of a framework agreement: No       
      

   IV.1.6) Information about electronic auction
      An electronic auction has been used: No

   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

   IV.2.1) Previous publication concerning this procedure
       Notice number in the OJEU: 2019/S 164-402927
      
   

   IV.2.9) Information about termination of call for competition in the form of a prior information notice
      The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

   Contract No: UHS13343    
   Lot Number: 1    
   Title: Not Provided

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 06/04/2020

      V.2.2) Information about tenders
         Number of tenders received: 18
         Number of tenders received from SMEs: Not Provided          
         Number of tenders received from tenderers from other EU Member States: Not Provided          
         Number of tenders received from tenderers from non-EU Member States: Not Provided          
         Number of tenders received by electronic means: 18

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             Acuma Solutions, 04100859
             Applicon House, Exchange Street, Stockport, SK3 0EY, United Kingdom
             NUTS Code: UKJ32
            The contractor is an SME: No

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: Not Provided          
         Total value of the contract/lot: 266,313
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         

Award Of Contract (No.2)

   Contract No: Not Provided    
   Lot Number: 2    
   Title: Not Provided

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 06/04/2020

      V.2.2) Information about tenders
         Number of tenders received: 18
         Number of tenders received from SMEs: Not Provided          
         Number of tenders received from tenderers from other EU Member States: Not Provided          
         Number of tenders received from tenderers from non-EU Member States: Not Provided          
         Number of tenders received by electronic means: 18

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             Trustmarque Solutions Limited, 02183240
             National Agri-Food Innovation Campus, Sand Hutton, York, YO41 1LZ, United Kingdom
             NUTS Code: UKJ32
            The contractor is an SME: No

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: Not Provided          
         Total value of the contract/lot: 370,000
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         

Award Of Contract (No.3)

   Contract No: Not Provided    
   Lot Number: 3    
   Title: Not Provided

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 06/04/2020

      V.2.2) Information about tenders
         Number of tenders received: 18
         Number of tenders received from SMEs: Not Provided          
         Number of tenders received from tenderers from other EU Member States: Not Provided          
         Number of tenders received from tenderers from non-EU Member States: Not Provided          
         Number of tenders received by electronic means: 18

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             Trustmarque Solutions Limited, 02183240
             National Agri-Food Innovation Campus, Sand Hutton, York, YO41 1LZ, United Kingdom
             NUTS Code: UKJ32
            The contractor is an SME: No

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: Not Provided          
         Total value of the contract/lot: 130,000
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         
Section VI: Complementary information

   VI.3) Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

Information about Lots
Selected qualifying vendors will be invited to bid for 1 or more and or all of 3 Lots:
i) Lot 1 ii) Lot 2, or iii) Lot 3 – each Lot bid on separately and considered as single bids
and/or iv) Lots 1 and 2, v) Lots 1 and 3 or vi) Lots 2 and 3 – each Lot pair combination being bid on as separate combinations and/or vii) All Lots (1, 2 and 3) - It is possible for a bidder to have the highest score for an individual Lot and still not win the tender.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=498180376

   VI.4) Procedures for review

      VI.4.1) Review body
          University Hospital Southampton NHS Foundation Trust
          Graham Road, Southampton, SO14 0YG, United Kingdom
          Tel. +44 2380540049

      VI.4.2) Body responsible for mediation procedures
          University Hospital Southampton NHS Foundation Trust
          Graham Road, Southampton, SO14 0YG, United Kingdom
          Tel. +44 2380540049

      VI.4.3) Review procedure
         Precise information on deadline(s) for review procedures: Not Provided

      VI.4.4) Service from which information about the review procedure may be obtained
          University Hospital Southampton NHS Foundation Trust
          Graham Road, Southampton, SO14 0YG, United Kingdom
          Tel. +44 2380540049

   VI.5) Date of dispatch of this notice: 02/06/2020