London Borough of Richmond upon Thames : Community Advice Services

UK-Twickenham: Provision of services to the community.

Section I: Contracting Authority
   I.1)Name, Addresses and Contact Point(s):
      London Borough of Richmond upon Thames
      Contracting and Procurement Unit, Civic Centre, 44 York Street, Twickenham, TW1 3 BZ, United Kingdom
      Tel. +44 2088316467, Email: community.advice.services@lbrut.org.uk, URL: http://richmond.g2g.info/index.htm, URL: www.richmond.gov.uk/procurement
      Attn: Pauline Fothergill

      Further information can be obtained at: As Above       
      Specifications and additional documents: As Above       
      Tenders or requests to participate must be sent to: As Above       
   
   I.2)Type of the contracting authority:
      Regional or local authority

   I.3) Main activity:
      General Public Services

   I.4) Contract award on behalf of other contracting authorities:
      The contracting authority is purchasing on behalf of other contracting authorities: No

Section II: Object Of The Contract: SERVICES
   II.1)Description
      II.1.1)Title attributed to the contract by the contracting authority: Community Advice Services
      II.1.2)Type of contract and location of works, place of delivery or of performance: SERVICES         
         Service Category: 27

         Region Codes: UKI22 - Outer London - South         
      II.1.3) Information about a public contract, a framework or a dynamic purchasing system:The notice involves a public contract                                                       
      
      II.1.5)Short description of the contract or purchase:
      Provision of services to the community. Other community, social and personal services. Guidance services. The London Borough of Richmond upon Thames (“the Council”) and NHS Richmond are seeking to let two 3 year (plus one year option to extend) contracts to deliver community advice services in the borough. Community advice’ means broadly:

•   information, advice and guidance on rights, responsibilities, entitlements, responsibilities and duties in relation to social welfare law and related law areas to people who live, work or study in the London Borough of Richmond upon Thames
•   assisting these individuals in exercising their legal rights and resolving legal disputes
•   providing advice to other local advisers (‘second tier advice’)

The Council has divided the requirements into two service categories or “Lots”:

Service Category Lot 1:   Provision of generalist community advice services

Service Category Lot 2:    Provision of specialist welfare benefits advice services for older people and people with disabilities
         
      II.1.6)Common Procurement Vocabulary:
         75200000 - Provision of services to the community.
         
         98000000 - Other community, social and personal services.
         
         85312310 - Guidance services.
         

      II.1.7) Information about Government Procurement Agreement (GPA):
         The contract is covered by the Government Procurement Agreement (GPA): No       
      II.1.8)Lots:
         This contract is divided into lots: Yes          
         If yes, tenders should be submitted for: One or more lots

      II.1.9)Information about variants:
         Variants will be accepted: No    
   
   II.2)Quantity Or Scope Of The Contract
      II.2.1)Total quantity or scope:
      The London Borough of Richmond upon Thames (“the Council”) and NHS Richmond are seeking to let two 3 year (plus one year option to extend) contracts to deliver community advice services in the borough. Community advice means broadly:

•   information, advice and guidance on rights, responsibilities, entitlements, responsibilities and duties in relation to social welfare law and related law areas to people who live, work or study in the London Borough of Richmond upon Thames
•   assisting these individuals in exercising their legal rights and resolving legal disputes
•   providing advice to other local advisers (‘second tier advice’)

The Council has divided the requirements into two service categories or “Lots”:

Service Category Lot 1:   Provision of generalist advice services - estimated value excluding VAT £320,000
Service Category Lot 2:    Provision of specialist welfare benefits advice services for older people and people with disabilities - estimated value excluding VAT £100,000         
         Estimated value excluding VAT: 420,000
         Currency: GBP
                        
      
      II.2.2)Options: No          
         II.2.3)Information about renewals:
            This contract is subject to renewal: No          
   II.3)Duration Of The Contract Or Time-Limit For Completion      
         Duration in months: 36 (from the award of the contract)

   Information About Lots
            
      Lot No: 1
      Title: Provision of generalist community advice services

      1)Short Description:      
      Provision of generalist community advice services including welfare benefits, debt advice, and pre-debt advice.

      2)Common Procurement Vocabulary:
         75200000 - Provision of services to the community.
                  98000000 - Other community, social and personal services.
                  85312300 - Guidance and counselling services.
                  85312310 - Guidance services.
         
      3)Quantity Or Scope:      
      Provision of generalist community advice services including including welfare benefits, debt advice, and pre-debt advice.            
         If known, estimated cost of works excluding VAT: 320,000
         Currency: GBP
                           
      4)Indication About Different Date For Start Of Award Procedures And/Or Duration Of The Contract Not Provided
                        
                  
         5)Additional Information About Lots:         
            Organisations will be able to apply for either lot 1, lot 2 or lots 1 and 2      
      Lot No: 2
      Title: Specialist Advice for Older People and People with Disabilities

      1)Short Description:      
      Specialist Advice for Older People and People with Disabilities including welfare benefits, debt advice, and pre-debt advice

      2)Common Procurement Vocabulary:
         75200000 - Provision of services to the community.
                  98000000 - Other community, social and personal services.
                  85312310 - Guidance services.
         
      3)Quantity Or Scope:      
      Specialist Advice for Older People and People with Disabilities including welfare benefits, debt advice, and pre-debt advice            
         If known, estimated cost of works excluding VAT: 100,000
         Currency: GBP
                           
      4)Indication About Different Date For Start Of Award Procedures And/Or Duration Of The Contract Not Provided
                        
                  
         5)Additional Information About Lots:         
            Organisations will be able to apply for either lot 1, lot 2 or lots 1 and 2         
Section III: Legal, Economic, Financial And Technical Information
   III.1)Conditions relating to the contract
      III.1.1)Deposits and guarantees required:
      The contracting authority reserves the right to require deposits, guarantees, bonds or other forms of appropriate security. The contracting authority will require direct agreements from principle service providers, supported, where appropriate, by parent company guarantees. Further details will be provided in the pre-qualification and tender documentation
      
      III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
      As specified in the tender documents
      
      III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
      Grouped or consortia bidders will be required to be jointly and severally liable to the contracting authority. The contracting authority reserves the right to require a separate SPV to be formed prior to entering into a contract
      
      III.1.4)Other particular conditions:
         The performance of the contract is subject to particular conditions: Not Provided      
   III.2)Conditions For Participation
      III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers:
         The Authority will apply all the offences listed in Article 45(1) of Directive 2004/18/EC (implemented as Regulation 23(1) of the Public Contract Regulations (PCR) 2006 in the UK) and all of the professional misconducts listed at Article 45(2) of Directive 2004/18/EC (see also Regulation 23(2) in the PCR 2006) to the decision of whether a Candidate is eligible to be invited to tender.
         
         A full list of these criteria are at http://www.delta-esourcing.com/delta/project/reasonsForExclusion.html#pcr
         
         Candidates will be required to answer these questions as part of the qualification process. For candidates who are registered overseas, you will need to declare if you have any offences/misconduct under your own countries laws, where these laws are equivalent to the Regulation 23 lists. Candidates who have been convicted of any of the offences under Article 45(1) are ineligible and will not be selected to bid, unless there are overriding requirements in the general interest for doing so. Candidates who are guilty of any of the offences, circumstances or misconduct under Article 45(2) may be excluded from being selected to bid at the discretion of the Authority.
      
      III.2.2)Economic and financial capacity
         Economic and financial capacity - means of proof required:         
         (a) appropriate statements from banks or, where appropriate, evidence of relevant professional risk indemnity insurance;
         (b) the presentation of balance-sheets or extracts from the balance-sheets, where publication of the balance-sheet is required under the law of the country in which the economic operator is established;
         (c) a statement of the undertaking's overall turnover and, where appropriate, of turnover in the area covered by the contract for a maximum of the last three financial years available, depending on the date on which the undertaking was set up or the economic operator started trading, as far as the information on these turnovers is available.
         
         Information and formalities necessary for evaluating if requirements are met:
         As specified in the tender documents         
         Minimum Level(s) of standards possibly required:
         As specified in the tender documents
      
      III.2.3)Technical capacity
         Technical capacity - means of proof required         
         (e) where the products or services to be supplied are complex or, exceptionally, are required for a special purpose, a check carried out by the contracting authorities or on their behalf by a competent official body of the country in which the supplier or service provider is established, subject to that body's agreement, on the production capacities of the supplier or the technical capacity of the service provider and, if necessary, on the means of study and research which are available to it and the quality control measures it will operate;
         (f) the educational and professional qualifications of the service provider or contractor and/or those of the undertaking's managerial staff and, in particular, those of the person or persons responsible for providing the services or managing the work;
         (h) a statement of the average annual manpower of the service provider or contractor and the number of managerial staff for the last three years;
         
         Information and formalities necessary for evaluating if requirements are met:
         In accordance with Articles 48 to 50 of Directive 2004/18/EC and Regulations 25 of the Public Contracts Regulations 2006. Minimum level(s) of standards possibly required (if applicable): As set out in the pre-qualification questionnaire available from address in section I.1      
      III.2.4)Information about reserved contracts: Not Provided   
   III.3)Conditions Specific To Service Contracts
      III.3.1)Information about a particular profession:
         Execution of the service is reserved to a particular profession: No       
      III.3.2)Staff responsible for the execution of the service:
         Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: No
Section IV: Procedure
   IV.1)Type Of Procedure
      IV.1.1)Type of procedure: Restricted
      
      IV.1.2)Limitations on the number of operators who will be invited to tender or to participate:
                        Envisaged minimum number: 7   
   IV.2)Award Criteria
      IV.2.1)Award criteria:      
         The most economically advantageous tender in terms of
            The criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

      IV.2.2)Information about electronic auction:
         An electronic auction will be used: No       

   IV.3)Administrative Information
      IV.3.1)File reference number attributed by the contracting authority: PRN 1213 - 000050      
      IV.3.2)Previous publication(s) concerning the same contract: No

      IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document:

      Date: 15/02/2013
      Time-limit for receipt of requests for documents or for accessing documents: 14:00
         Payable documents: No       
      
      IV.3.4)Time-limit for receipt of tenders or requests to participate
         Date: 25/02/2013
         Time: 14:00      
      IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates: 15/03/2013      
      IV.3.6)Language(s) in which tenders or requests to participate may be drawn up:         English
         


Section VI: Complementary Information

   VI.1)This Is A Recurrent Procurement: No
   VI.2)Information about European Union funds:
      The contract is related to a project and/or programme financed by European Union funds: No       
   VI.3)Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender.The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs).However, any selection of tenderers will be based solely on the criteria set out for the procurement,and the contract will be awarded on the basis of the most economically advantageous tender.
The contract will be let for three (3 ) years with an option to extend for up to a further one (1) year
TUPE may apply to this contract
A tender brief will be sent out with the pre qualification questionnaire
Organisations will be able to apply for either lot 1, lot 2 or lots 1 and 2
It is proposed to hold an Information Event for all interested parties on Monday 28 Janaury 2013 @ 13:30 - 16:00 at The Salon, York House, York Street, Twickenham TW1 3AA.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/respondToList.html?noticeId=47234475
GO-2013115-PRO-4516153 TKR-2013115-PRO-4516152
   
   VI.4)Procedures For Appeal
      VI.4.1)Body responsible for appeal procedures:
      London Borough of Richmond upon Thames
      ., ., ., United Kingdom
      Tel. +44 2088917195

      Body responsible for mediation procedures:
               London Borough of Richmond
         ., ., ., United Kingdom

      VI.4.2)Lodging of appeals: Not Provided   
   
      VI.4.3)Service from which information about the lodging of appeals may be obtained:
            The Royal Courts of Justice
      .The Strand, .London, .WC2A 2LL, United Kingdom
      Tel. +44 2019476000, URL: http://www.hmcourts-service.gov.uk/infoabout/rcj/rcj.htm

   VI.5) Date Of Dispatch Of This Notice: 15/01/2013

ANNEX A