Disabled Users: GB-London: Gen_18_15 Telephone Interview Service (Trainee Selection)

  Disabled Users has published this notice through Delta eSourcing

Notice Summary
Title: GB-London: Gen_18_15 Telephone Interview Service (Trainee Selection)
Notice type: Competitive Contract Notice
Authority: Disabled Users
Nature of contract: Not applicable
Procedure: Not applicable
Short Description: The National Audit Office (NAO) scrutinises public spending for Parliament. Our public audit perspective helps Parliament hold government to account and improve public services. The required service is for a suitably experienced provider to conduct telephone interviews on candidates looking to join the NAO's Trainee Scheme. As part of our trainee recruitment and selection process in 2018 the NAO has decided to make a number of changes to our trainee selection process to be introduced in 2018/2019. The changes are designed to help maximise the quality and diversity of trainees we attract and recruit, consistent with our diversity and inclusion strategy. As part of the planned changes we have introduced a new telephone interview process which includes a blend of competency based (retrospective ‘give me an example of when you…’) type questions and more reflective and scenario-based questions covering 5 key areas (more details below). Our aim in revising our interview process is to make it focus more on competence and potential rather than past experience - which can be influenced significantly by opportunity and socio-economic background. We want to create more of a level playing field for candidates to demonstrate their suitability. This interview is an important stage as it helps determine who will be brought forward to the assessment centre. We are now looking to outsource this stage of the process to enable us to move a higher volume of candidates through the process more quickly whilst maintaining high standards in terms of consistency, quality, and candidate experience. We are, therefore, looking for an external provider to deliver up to 350 interviews during our current 2018-19 trainee recruitment campaign.
Published: 08/11/2018 09:37

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Competitive Contract Notice

1. Title: GB-London: Gen_18_15 Telephone Interview Service (Trainee Selection)
2. Awarding Authority:
    National Audit Office
    157-197 Buckingham Palace Road, Victoria, SW1W 9SP, United Kingdom
    Tel. 0207 798 73727062, Email: Z3-Procurement@nao.gsi.gov.uk
    Contact: Procurement Manager, Attn: Procurement Manager
3. Contract Type: Services
      Sub Type: Personnel placement and supply services.

4. Description: Recruitment services. Assessment centre services for recruitment. The National Audit Office (NAO) scrutinises public spending for Parliament. Our public audit perspective helps Parliament hold government to account and improve public services.
The required service is for a suitably experienced provider to conduct telephone interviews on candidates looking to join the NAO's Trainee Scheme. As part of our trainee recruitment and selection process in 2018 the NAO has decided to make a number of changes to our trainee selection process to be introduced in 2018/2019. The changes are designed to help maximise the quality and diversity of trainees we attract and recruit, consistent with our diversity and inclusion strategy.
As part of the planned changes we have introduced a new telephone interview process which includes a blend of competency based (retrospective ‘give me an example of when you…’) type questions and more reflective and scenario-based questions covering 5 key areas (more details below). Our aim in revising our interview process is to make it focus more on competence and potential rather than past experience - which can be influenced significantly by opportunity and socio-economic background. We want to create more of a level playing field for candidates to demonstrate their suitability. This interview is an important stage as it helps determine who will be brought forward to the assessment centre.
We are now looking to outsource this stage of the process to enable us to move a higher volume of candidates through the process more quickly whilst maintaining high standards in terms of consistency, quality, and candidate experience. We are, therefore, looking for an external provider to deliver up to 350 interviews during our current 2018-19 trainee recruitment campaign.
5. CPV Codes:
   79600000 - Recruitment services.
   79635000 - Assessment centre services for recruitment.

6. NUTS Codes :
   UKI - LONDON

7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: LONDON,
8. Reference Attributed by the Awarding Authority: Gen_18_15 Telephone Interview Service (Trainee Selection)
9. Estimated Value of Requirement: Category K:10K to 25K
Currency: GBP
10. Deadline for Expression of Interest: 19/11/2018 12:00:00
11. Address to which they must be sent:
    National Audit Office
    157-197 Buckingham Palace Road, Victoria, SW1W 9SP, United Kingdom
    Tel. 0207 798 73727062, Email: Z3-Procurement@nao.gsi.gov.uk
    Contact: Procurement Manager, Attn: Procurement Manager
   
12. Other Information:
Other Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.To access the opportunity please got to www.delta-esourcing.com,
Access Code: 4XHPB7M7AP
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=356920569
TKR-2018118-PRO-13518505
Suitable for VCO: No
Procedure Type:OPEN
Period of Work Start date: 28/11/2018
Period of Work End date: 27/11/2019
Is this a Framework Agreement?: no

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Competitive Contract Award Notice

Associated Parent Notice
CompetitiveContractNotice - GB-London: Gen_18_15 Telephone Interview Service (Trainee Selection)
1. Title: GB-London: Gen_18_15 Telephone Interview Service (Trainee Selection)
2. Awarding Authority:
    National Audit Office
    157-197 Buckingham Palace Road, Victoria, SW1W 9SP, United Kingdom
    Tel. 0207 798 73727062, Email: Z3-Procurement@nao.gsi.gov.uk
    Contact: Procurement Manager, Attn: Procurement Manager
3. Contract Type: Services
      Sub Type: Personnel placement and supply services.

4. Description: Recruitment services. Assessment centre services for recruitment. The tender is closed. This Contract has been Awarded - This is a Contract Award Notice

The National Audit Office (NAO) scrutinises public spending for Parliament. Our public audit perspective helps Parliament hold government to account and improve public services.
The required service is for a suitably experienced provider to conduct telephone interviews on candidates looking to join the NAO's Trainee Scheme. As part of our trainee recruitment and selection process in 2018 the NAO has decided to make a number of changes to our trainee selection process to be introduced in 2018/2019. The changes are designed to help maximise the quality and diversity of trainees we attract and recruit, consistent with our diversity and inclusion strategy.
As part of the planned changes we have introduced a new telephone interview process which includes a blend of competency based (retrospective ‘give me an example of when you…’) type questions and more reflective and scenario-based questions covering 5 key areas (more details below). Our aim in revising our interview process is to make it focus more on competence and potential rather than past experience - which can be influenced significantly by opportunity and socio-economic background. We want to create more of a level playing field for candidates to demonstrate their suitability. This interview is an important stage as it helps determine who will be brought forward to the assessment centre.
We are now looking to outsource this stage of the process to enable us to move a higher volume of candidates through the process more quickly whilst maintaining high standards in terms of consistency, quality, and candidate experience. We are, therefore, looking for an external provider to deliver up to 350 interviews during our current 2018-19 trainee recruitment campaign.
5. CPV Codes:
   79600000 - Recruitment services.
   79635000 - Assessment centre services for recruitment.

6. NUTS Codes :
   UKI - LONDON

7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: LONDON,
8. Reference Attributed by the Awarding Authority: Gen_18_15 Telephone Interview Service (Trainee Selection)
9. Awarded to:

    Graduate Recruitment Bureau
    30 New Road , East Sussex, BN1 1BN, United Kingdom
    Tel. 01273830596, Email: g.housden@grb.uk.com
    Contact: Grace Housden, Attn: Grace Housden
Value Cost: 10,000
Is Awardee likely to subcontract?: No Awarded to SME?: Yes
10. Date of Contract Award: 27/11/2018
11. Number of Tenders Received: 9
12. Other Information:
Other Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.To access the opportunity please got to www.delta-esourcing.com,
Access Code: 4XHPB7M7AP
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=362771756
TKR-2018124-PRO-13667122
Suitable for VCO: No
Procedure Type:OPEN
Period of Work Start date: 28/11/2018
Period of Work End date: 27/11/2019