Ambulance Radio Programme, Department of Health: Ambulance Control Room Software (CRS) Solution and Associated Services

UK-London: Software package and information systems.

Section I: Contracting Authority

   I.1) Name, Addresses and Contact Point(s):
       The Department of Health c/o Ambulance Radio Programme
       Stephenson House, 75 Hampstead Road, London, NW1 2PL, United Kingdom
       Tel. +44 2036881439, Email: arp.pmo@nhs.net
       Contact: Attn: Ambulance Radio Programme Commercial Manager
       Main Address: https://www.gov.uk/government/organisations/department-of-health
       NUTS Code: UKI

   I.2) Joint procurement:
      The contract involves joint procurement: Yes          
      In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
      The contract is awarded by a central purchasing body: No

   I.4)Type of the contracting authority:
      Ministry or any other national or federal authority, including their regional or local subdivisions

   I.5) Main activity:
      Health

Section II: Object Of The Contract

   II.1) Scope of the procurement

      II.1.1) Title: Ambulance Control Room Software (CRS) Solution and Associated Services            
      Reference number: Not Provided

      II.1.2) Main CPV code:
         48000000 - Software package and information systems.


      II.1.3) Type of contract: SERVICES

      II.1.4) Short description: The Department of Health is the contracting authority for this procurement (the “Authority”). The contract that will support this procurement will be signed by the Secretary of State for Health.
Although the Authority is the contracting authority, it is acting on behalf of the Department of Health, 12 NHS Trusts/ Foundation Trusts/ Ambulance Trusts (the “Trusts”). The Trusts will be the service recipients for the purposes of the contract procured.
The Authority is seeking in this procurement to procure an Ambulance Control Room Software Solution and Associated Services (“CRSS”) to the Trusts. CRSS is part of the Authority’s Control Room Solution Programme (“CRSP”) and the wider Ambulance Radio Programme (“ARP”).
The Welsh Ambulance Service NHS Trust (the “Welsh Trust”) and the Scottish Ambulance Service Board (the "SAS") may decide not to adopt CRSS.

      II.1.6) Information about lots
         This contract is divided into lots: No
            
      II.1.7) Total value of the procurement (excluding VAT)
          Value: 8,239,465
                  
         Currency:GBP            

   II.2) Description

      II.2.2) Additional CPV code(s):
            44316400 - Hardware.
            51611100 - Hardware installation services.
            50312610 - Maintenance of information technology equipment.
            98391000 - Decommissioning services.
            32000000 - Radio, television, communication, telecommunication and related equipment.
            64200000 - Telecommunications services.
            72000000 - IT services: consulting, software development, Internet and support.
            72200000 - Software programming and consultancy services.
            72210000 - Programming services of packaged software products.
            72212000 - Programming services of application software.
            72260000 - Software-related services.
            72261000 - Software support services.
            72262000 - Software development services.
            72263000 - Software implementation services.
            72265000 - Software configuration services.
            72266000 - Software consultancy services.
            72267000 - Software maintenance and repair services.
            72268000 - Software supply services.
            72254000 - Software Testing.


      II.2.3) Place of performance
      Nuts code:
      UKI - LONDON
   
      Main site or place of performance:
      LONDON
             

      II.2.4) Description of the procurement: The CRSS has been procured using the competitive dialogue procedure in accordance with Regulation 30 of the Public Contracts Regulations 2015 (“PCR”). The competitive dialogue procedure took place in successive stages and the dialogue continued until the Authority could identify a CRSS capable of meeting its needs (Regulations 30(2) and (4) PCR). The Authority did not carry out a dialogue in relation to all aspects of its requirement.

      II.2.5) Award criteria:
      Quality criterion - Name: Technical Solution / Weighting: 175
      Quality criterion - Name: Implementation Services / Weighting: 70
      Quality criterion - Name: Future Roadmap (Software) / Weighting: 70
      Quality criterion - Name: Network Requirements / Weighting: 35
      Quality criterion - Name: Integrated Solution (Third Party Interface) / Weighting: 70
      Quality criterion - Name: Security Management / Weighting: 35
      Quality criterion - Name: Testing / Weighting: 70
      Quality criterion - Name: Service Management / Weighting: 70
      Quality criterion - Name: Training / Weighting: 35
      Quality criterion - Name: Optional Services / Weighting: 35
      Quality criterion - Name: Authority Responsibilities / Weighting: 35
                  
      Cost criterion - Name: Initial Term Total Cost + National Integration / Weighting: 230
      Cost criterion - Name: Average Cost of Termination / Weighting: 20
      Cost criterion - Name: Total Optional Service Costs / Weighting: 30
      Cost criterion - Name: Total Contract Extension Costs / Weighting: 20
            

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: The ARP is to deliver the replacement and next generation of control room and mobile data communications solutions into the Trusts, enabling them to benefit from technological advances and service innovations, which will enable improvements to patient care.


Section IV: Procedure

IV.1) Description

   IV.1.1)Type of procedure: Competitive Dialogue


   IV.1.3) Information about a framework agreement or a dynamic purchasing system
      The procurement involves the establishment of a framework agreement: No       
      

   IV.1.6) Information about electronic auction
      An electronic auction has been used: No

   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

   IV.2.1) Previous publication concerning this procedure
       Not Provided
   

   IV.2.9) Information about termination of call for competition in the form of a prior information notice
      The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

   Contract No: CP2    
   Lot Number: Not Provided    
   Title: Ambulance Control Room Solution (CRS) and Associated Services

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 04/05/2017

      V.2.2) Information about tenders
         Number of tenders received: 2
         Number of tenders received from SMEs: 0 (SME - as defined in Commission Recommendation 2003/361/EC)          
         Number of tenders received from tenderers from other EU Member States: 1          
         Number of tenders received from tenderers from non-EU Member States: 0          
         Number of tenders received by electronic means: 2

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             Frequentis AG
             Innovationsstr.1, 1100 Vienna, Austria
             Tel. +43 1811500
             NUTS Code: UK
            The contractor is an SME: No

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: Not Provided          
         Total value of the contract/lot: 8,239,465
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         
Section VI: Complementary information

   VI.3) Additional information: The contracting authority considered that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, selection of tenderers was be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=257849434

   VI.4) Procedures for review

      VI.4.1) Review body
          The Department of Health
          c/o Ambulance Radio Programme, Stephenson House, 75 Hampstead Road, London, NW1 2PL, United Kingdom

      VI.4.3) Review procedure
         Precise information on deadline(s) for review procedures: Not Provided

      VI.4.4) Service from which information about the review procedure may be obtained
         Not Provided

   VI.5) Date of dispatch of this notice: 15/06/2017

ANNEX A

   I) Address of the other contracting authority on behalf of which the contracting authority is purchasing   
   1: Contracting Authority
       South West Ambulance Service NHS Foundation Trust
       Abbey Court, Eagle Way, Exeter, EX2 7HY, United Kingdom
       Email: arp.pmo@nhs.net
       Main Address: https://www.gov.uk/government/organisations/department-of-health
       NUTS Code: UKI
   
   2: Contracting Authority
       East Midlands Ambulance Service NHS Trust
       1 Horizon Place, Nottingham Business Park, Nottingham, NG8 6PY, United Kingdom
       Email: arp.pmo@nhs.net
       Main Address: https://www.gov.uk/government/organisations/department-of-health
       NUTS Code: UKI
   
   3: Contracting Authority
       East of England Ambulance Service NHS Trust
       Whiting Way, Melbourn, SG8 6EN, United Kingdom
       Email: arp.pmo@nhs.net
       Main Address: https://www.gov.uk/government/organisations/department-of-health
       NUTS Code: UKI
   
   4: Contracting Authority
       London Ambulance Service NHS Trust
       220 Waterloo Road, London, SE1 8SD, United Kingdom
       Email: arp.pmo@nhs.net
       Main Address: https://www.gov.uk/government/organisations/department-of-health
       NUTS Code: UKI
   
   5: Contracting Authority
       North West Ambulance Service NHS Trust
       Ladybridge Hall Headquarters, Chorley New Road, Bolton, BL1 5DD, United Kingdom
       Email: arp.pmo@nhs.net
       Main Address: https://www.gov.uk/government/organisations/department-of-health
       NUTS Code: UKI
   
   6: Contracting Authority
       Isle of Wight Primary Care Trust
       South Block, St. Mary's Hospital, Parkhurst Road, Newport, PO30 5TG, United Kingdom
       Email: arp.pmo@nhs.net
       Main Address: https://www.gov.uk/government/organisations/department-of-health
       NUTS Code: UKI
   
   7: Contracting Authority
       South Central Ambulance Service NHS Trust
       North Wing, Southern House, Sparrowgrove, Otterbourne, SO21 2RU, United Kingdom
       Email: arp.pmo@nhs.net
       Main Address: https://www.gov.uk/government/organisations/department-of-health
       NUTS Code: UKI
   
   8: Contracting Authority
       South East Coast Ambulance Service NHS Trust
       40-42 Friars Walk, Lewes, BN7 2XW, United Kingdom
       Email: arp.pmo@nhs.net
       Main Address: https://www.gov.uk/government/organisations/department-of-health
       NUTS Code: UKI
   
   9: Contracting Authority
       West Midlands Ambulance Service NHS Foundation Trust
       Millennium Point, Waterfront Business Park, Waterfront Way, Brierley Hill, DY5 1LX, United Kingdom
       Email: arp.pmo@nhs.net
       Main Address: https://www.gov.uk/government/organisations/department-of-health
       NUTS Code: UKI
   
   10: Contracting Authority
       North East Ambulance Service NHS Foundation Trust
       Bernicia House, Goldcrest Way, Newburn, Riverside, Newcastle-upon-Tyne, NE15 8NY, United Kingdom
       Email: arp.pmo@nhs.net
       Main Address: https://www.gov.uk/government/organisations/department-of-health
       NUTS Code: UKI
   
   11: Contracting Authority
       Yorkshire Ambulance Service NHS Trust
       Springhill 2, Brindley Way, Wakefield 41 Business Park, Wakefield, WF2 0XQ, United Kingdom
       Email: arp.pmo@nhs.net
       Main Address: https://www.gov.uk/government/organisations/department-of-health
       NUTS Code: UKI
   
   12: Contracting Authority
       Welsh Ambulance Service NHS Trust
       H.M.Stanley Hospital, St Asaph, LL17 0RS, United Kingdom
       Email: arp.pmo@nhs.net
       Main Address: https://www.gov.uk/government/organisations/department-of-health
       NUTS Code: UKI
   
   13: Contracting Authority
       Scottish Ambulance Service Board
       National Headquarters, Gyle Square, South Gyle Crescent, Edinburgh, EH12 9EB, United Kingdom
       Email: arp.pmo@nhs.net
       Main Address: https://www.gov.uk/government/organisations/department-of-health
       NUTS Code: UKM