Tate Gallery : Marketing Automation Tool – Software, Configuration, Integration and Support

UK-London: Networking, Internet and intranet software package.

Section I: Contracting Authority

   I.1) Name, Addresses and Contact Point(s):
       Tate Gallery
       Millbank, London, SW1P 4RG, United Kingdom
       Email: michael.casartelli@tate.org.uk
       Main Address: http://www.tate.org.uk/
       NUTS Code: UKI

   I.2) Joint procurement:
      The contract involves joint procurement: No          
      In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
      The contract is awarded by a central purchasing body: No

   I.4)Type of the contracting authority:
      Body governed by public law

   I.5) Main activity:
      Recreation, culture and religion

Section II: Object Of The Contract

   II.1) Scope of the procurement

      II.1.1) Title: Marketing Automation Tool – Software, Configuration, Integration and Support            
      Reference number: Not Provided

      II.1.2) Main CPV code:
         48200000 - Networking, Internet and intranet software package.


      II.1.3) Type of contract: SERVICES

      II.1.4) Short description: Please note: This is an Award Notice, NOT an opportunity to bid. Thank you.

      II.1.6) Information about lots
         This contract is divided into lots: Yes
            
      II.1.7) Total value of the procurement (excluding VAT)
          Value: 200,000
                  
         Currency:GBP            

   II.2) Description (lot no. 1)
   

      II.2.1) Title:Marketing Automation Software   
      Lot No:1

      II.2.2) Additional CPV code(s):
            48481000 - Sales or marketing software package.


      II.2.3) Place of performance
      Nuts code:
      UKI - LONDON
   
      Main site or place of performance:
      LONDON
             

      II.2.4) Description of the procurement: This is a Contract Award Notice for a Marketing Automation tool that will integrate with an existing back-end Customer Master Database and facilitate the targeting and delivery of regular and campaign based marketing messages (e.g. email, social media messaging) to Tate's audience.
Please note, it is NOT an opportunity to bid as the procurement process has now passed.

      II.2.5) Award criteria:
      Quality criterion - Name: Functional fit / Weighting: 40
      Quality criterion - Name: Non-functional fit / Weighting: 30
                  
      Cost criterion - Name: Value / Weighting: 30
            

      II.2.11) Information about options
         Options: Yes
         Description of these options:Options as identified in the invitation to tender

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: Not Provided

   II.2) Description (lot no. 2)
   

      II.2.1) Title:Marketing Automation Configuration, Integration and Support   
      Lot No:2

      II.2.2) Additional CPV code(s):
            72212481 - Sales or marketing software development services.


      II.2.3) Place of performance
      Nuts code:
      UKI - LONDON
   
      Main site or place of performance:
      LONDON
             

      II.2.4) Description of the procurement: This is a Contract Award Notice relating to the procurement exercise to configure and implement a Marketing Automation software tool. An application support agreement to support the implementation in production. An on-going framework agreement to support future implementation projects elated to the Marketing Automation software. It is NOT an opportunity to bid.

      II.2.5) Award criteria:
      Quality criterion - Name: Delivery Approach / Weighting: 45
      Quality criterion - Name: Technical Response / Weighting: 25
                  
      Cost criterion - Name: Value / Weighting: 30
            

      II.2.11) Information about options
         Options: Yes
         Description of these options:Tate is open to flexible options for engagement to deliver the services.

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: Not Provided


Section IV: Procedure

IV.1) Description

   IV.1.1)Type of procedure: Open


   IV.1.3) Information about a framework agreement or a dynamic purchasing system
      The procurement involves the establishment of a framework agreement: No       
      

   IV.1.6) Information about electronic auction
      An electronic auction has been used: No

   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

   IV.2.1) Previous publication concerning this procedure
       Not Provided
   

   IV.2.9) Information about termination of call for competition in the form of a prior information notice
      The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

   Contract No: Not Provided    
   Lot Number: 2    
   Title: Not Provided

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 28/04/2017

      V.2.2) Information about tenders
         Number of tenders received: 5
         Number of tenders received from SMEs: 3 (SME - as defined in Commission Recommendation 2003/361/EC)          
         Number of tenders received from tenderers from other EU Member States: 1          
         Number of tenders received from tenderers from non-EU Member States: 1          
         Number of tenders received by electronic means: 5

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             Emarsys
             100 Euston St, London, NW12HQ, United Kingdom
             NUTS Code: UKI1
            The contractor is an SME: Yes

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: 200,000          
         Total value of the contract/lot: 200,000
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         
Section VI: Complementary information

   VI.3) Additional information: To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=253997748

   VI.4) Procedures for review

      VI.4.1) Review body
          Tate Gallery
          Millbank, London, SW1P 4RG, United Kingdom

      VI.4.3) Review procedure
         Precise information on deadline(s) for review procedures: Not Provided

      VI.4.4) Service from which information about the review procedure may be obtained
         Not Provided

   VI.5) Date of dispatch of this notice: 13/06/2017