Shropshire Council is using Delta eSourcing to run this tender exercise
Notice Summary |
---|
Title: | PMCV 010 - Healthwatch and Independent NHS Complaints Advocacy |
Notice type: | Contract Notice |
Authority: | Shropshire Council |
Nature of contract: | Services |
Procedure: | Open |
Short Description: | Shropshire Council wishes to commission a local Healthwatch and a local Independent NHS Complaints Advocacy Service (IHCAS). Healthwatch and IHCAS will be offered as an integrated service. Bidders may submit a tender which proposes a sub-contracting arrangement for IHCAS. Shropshire Council is looking for proposals which recognise the benefits of an integrated Healthwatch and IHCAS or close operational links between Healthwatch and IHCAS which make the most efficient use of resources. Total maximum funding available for Healthwatch and IHCAS will be £162,000 per annum. Bidders should indicate how the total funding is allocated to each element of the integrated service or how much they propose to allocate to IHCAS in the event of a sub-contracting arrangement. Shropshire Council will expect bidders to demonstrate and identify where efficiencies are gained through their proposed approach. |
Published: | 13/11/2017 15:58 |
View Full Notice
Section I: Contracting Authority
I.1) Name and addresses
Shropshire Council
Shirehall, Abbey Foregate, Shrewsbury, SY2 6ND, United Kingdom
Tel. +44 1743252992, Fax. +44 1743253910, Email: procurement@shropshire.gov.uk
Contact: Procurement
Main Address: www.shropshire.gov.uk
NUTS Code: UKG22
I.2) Joint procurement
The contract involves joint procurement: No.
In the case of joint procurement involving different countries, state applicable national procurement law: Not provided
The contract is awarded by a central purchasing body: No.
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at: http://www.delta-esourcing.com/tenders/UK-UK-Shrewsbury:-Health-and-social-work-services./2S3M6962K4
Additional information can be obtained from: the abovementioned address
Tenders or requests to participate must be sent electronically via http://www.delta-esourcing.com/tenders/UK-title/2S3M6962K4 to the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: http://www.delta-esourcing.com/tenders/UK-title/2S3M6962K4
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title: PMCV 010 - Healthwatch and Independent NHS Complaints Advocacy
Reference Number: PMCV 010
II.1.2) Main CPV Code:
85000000 - Health and social work services.
II.1.3) Type of contract: SERVICES
II.1.4) Short description: Shropshire Council wishes to commission a local Healthwatch and a local Independent NHS Complaints Advocacy Service (IHCAS). Healthwatch and IHCAS will be offered as an integrated service. Bidders may submit a tender which proposes a sub-contracting arrangement for IHCAS. Shropshire Council is looking for proposals which recognise the benefits of an integrated Healthwatch and IHCAS or close operational links between Healthwatch and IHCAS which make the most efficient use of resources.
Total maximum funding available for Healthwatch and IHCAS will be £162,000 per annum. Bidders should indicate how the total funding is allocated to each element of the integrated service or how much they propose to allocate to IHCAS in the event of a sub-contracting arrangement. Shropshire Council will expect bidders to demonstrate and identify where efficiencies are gained through their proposed approach.
II.1.5) Estimated total value:
Value excluding VAT: 810,000
Currency: GBP
II.1.6) Information about lots:
This contract is divided into lots: No
II.2) Description
II.2.2) Additional CPV codes:
Not Provided
II.2.3) Place of performance:
UKG22 Shropshire CC
II.2.4) Description of procurement: Shropshire Council wishes to commission a local Healthwatch and a local Independent NHS Complaints Advocacy Service (IHCAS). Healthwatch and IHCAS will be offered as an integrated service. Bidders may submit a tender which proposes a sub-contracting arrangement for IHCAS. Shropshire Council is looking for proposals which recognise the benefits of an integrated Healthwatch and IHCAS or close operational links between Healthwatch and IHCAS which make the most efficient use of resources.
Total maximum funding available for Healthwatch and IHCAS will be £162,000 per annum. Bidders should indicate how the total funding is allocated to each element of the integrated service or how much they propose to allocate to IHCAS in the event of a sub-contracting arrangement. Shropshire Council will expect bidders to demonstrate and identify where efficiencies are gained through their proposed approach.
Healthwatch
Shropshire Council wishes to commission a local Healthwatch organisation in accordance with all relevant legislation and as summarised in the February 2014 guidance from Healthwatch England ‘Understanding the Legislation: An overview of the legal requirements for local Healthwatch’
Healthwatch Shropshire will be a body corporate which is a social enterprise and will use the Healthwatch trademark under licence from Healthwatch England in relation to its activities.
Healthwatch Shropshire will be influential in the health and social care ‘landscape’ in Shropshire and will have productive relationships with a wide range of stakeholders across the county including, but not limited to, the local authority, health bodies, GP practices, patient and service user representative groups, service providers, voluntary & community groups and organisations and the general public.
Healthwatch Shropshire will have mutually beneficial strategic and operational relationships with neighbouring local Healthwatch and other local organisations as appropriate. Opportunities will be sought to make the most efficient use of resources with other local Healthwatch, for example sharing expertise, intelligence and/or other resources.
IHCAS
Shropshire Council wishes to commission an Independent Health Complaints Advocacy Service (IHCAS) in accordance with all relevant legislation and will be client centred, providing a flexible service that empowers a person (complainant) who wishes to resolve a complaint about healthcare commissioned and/or provided by the NHS in Shropshire. IHCAS can also support a local person to resolve a complaint about health services commissioned and delivered by an NHS provider within another local area.
IHCAS will need to link closely to Local Healthwatch organisations, in particular Healthwatch Shropshire. Due to the close geographical links and shared NHS services, it is also important that the IHCAS for Shropshire shares learning with the IHCAS covering the Telford & Wrekin Council area.
Applicants should note that it is considered that the Employee ‘Transfer of Undertakings (Protection of Employment) Regulations ‘2006 (‘TUPE’) will apply to this contract. Applicants are advised to seek their own legal advice in this regard.
II.2.5) Award criteria:
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value:
Value excluding VAT: 810,000
Currency: GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
Start: 01/04/2018 / End: 31/03/2023
This contract is subject to renewal: Yes
Description of renewals: 2 years
II.2.10) Information about variants:
Variants will be accepted: No
II.2.11) Information about options:
Options: No
Description of options: Not provided
II.2.12) Information about electronic catalogues:
Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
II.2.13) Information about European Union funds:
The procurement is related to a project and/or programme financed by European Union funds: No
Identification of the project: Not provided
II.2.14) Additional information: Not provided
Section III: Legal, Economic, Financial And Technical Information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
See tender documentation.
III.1.2) Economic and financial standing
List and brief description of selection criteria:
See tender documentation.
Minimum level(s) of standards possibly required (if applicable) :
See tender documentation.
III.1.3) Technical and professional ability
List and brief description of selection criteria:
See tender documentation.
Minimum level(s) of standards possibly required (if applicable) :
See tender documentation.
III.1.5) Information about reserved contracts (if applicable)
The contract is reserved to sheltered workshops and economic operators aiming at the social and professional integration of disabled or disadvantaged persons: No
The execution of the contract is restricted to the framework of sheltered employment programmes: No
III.2) Conditions related to the contract
III.2.1) Information about a particular profession
Execution of the service is reserved to a particular profession
Reference to the relevant law, regulation or administrative provision:
See tender documentation.
III.2.2) Contract performance conditions
See tender documentation.
III.2.3) Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract: Yes
Section IV: Procedure
IV.1) Description OPEN
IV.1.1) Type of procedure: Open
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement - NO
In the case of framework agreements justification for any duration exceeding 4 years: Not Provided
IV.1.6) Information about electronic auction:
An electronic auction will be used: No
Additional information about electronic auction: Not provided
IV.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure:
Notice number in the OJ S: Not provided
IV.2.2) Time limit for receipt of tenders or requests to participate
Date: 13/12/2017
IV.2.4) Languages in which tenders or requests to participate may be submitted: English,
IV.2.6) Minimum time frame during which the tenderer must maintain the tender: Not Provided
IV.2.7) Conditions for opening of tenders:
Date: 13/12/2017
Time: 12:00
Place:
Shirehall, Abbey Foregate, Shrewsbury, SY2 6ND
Section VI: Complementary Information
VI.1) Information about recurrence
This is a recurrent procurement: Yes
Estimated timing for further notices to be published: 2 years
VI.2) Information about electronic workflows
Electronic ordering will be used No
Electronic invoicing will be accepted No
Electronic payment will be used No
VI.3) Additional Information: For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Shrewsbury:-Health-and-social-work-services./2S3M6962K4
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/2S3M6962K4
VI.4) Procedures for review
VI.4.1) Review body:
Shropshire Council
Shirehall, Abbey Foregate, Shrewsbury, SY2 6ND, United Kingdom
Tel. +44 1743252992, Email: procurement@shropshire.gov.uk
VI.4.2) Body responsible for mediation procedures:
Not provided
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
Not Provided
VI.4.4) Service from which information about the lodging of appeals may be obtained:
Shropshire Council
Shirehall, Abbey Foregate, Shrewsbury, SY2 6ND, United Kingdom
Tel. +44 1743252992
VI.5) Date Of Dispatch Of This Notice: 13/11/2017
Annex A